Analyst, Control Testing

ManulifeWaterloo, ON
CA$86,100 - CA$136,100Hybrid

About The Position

Join our Global Technology Governance & Control team! We are the first line of defence in our organization, focused on managing and mitigating risk. We partner with leadership to develop risk culture, define strategy, and deliver the tools, insights, and expertise needed to make confident, risk-aware decisions. Our work supports the broader Technology and Enterprise strategies — and we’re transforming! We are building a shared service Line 1B function that performs control testing on behalf of Line 1. The team provides objective, risk‑based testing across cybersecurity, infrastructure, cloud, data platforms, and operational technology domains. This work strengthens first‑line accountability, enhances transparency, and supports alignment with regulatory expectations, including the OSFI E‑21 Operational Risk and Resilience Guideline. This role is a hands-on technical analyst responsible for control testing and supporting continuous control monitoring.

Requirements

  • 2+ years of experience in Audit, Technology Risk, Information Security, Operational Risk, or related field within a global financial services organization.
  • Professional designation preferred (e.g., CPA, CIA, CISA) and university degree or equivalent experience in Computer Science, Information Technology, Business, or related field.
  • Strong control testing capability with the ability to document results clearly.
  • Familiarity with key control frameworks and their application to technology environments.
  • Strong analytical and problem-solving skills.
  • Effective written and verbal communication skills.

Nice To Haves

  • Exposure to data analytics or reporting tools (e.g., Excel, Power BI).
  • Experience with GRC tools (e.g., Archer).

Responsibilities

  • Execute standardized, risk-based Line 1 control testing across technology domains.
  • Support scoping, population validation, and sample selection.
  • Perform test procedures, including evidence collection and evaluation.
  • Document test results, conclusions, and supporting evidence in accordance with testing standards.
  • Identify control gaps and escalate issues to managers.
  • Use data, tools, and analytics to support efficient test execution.
  • Contribute to continuous monitoring and automation initiatives.
  • Identify opportunities to improve testing consistency and efficiency.
  • Contribute to weekly and monthly dashboards, scorecards, and reporting key operational metrics.
  • Partner with control owners to gather evidence and clarify processes.
  • Work with global team members to support consistent execution.
  • Provide timely updates on testing progress and issues.

Benefits

  • health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
  • various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
  • generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.
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