Analyst, Compliance

JLL•Cambridge, MA

2d•$67,000 - $82,000•Remote

About The Position

The Analyst, Compliance is a strategic member of the IFM Team. The Analyst, Compliance provides world class operational service delivery to the client’s portfolio and customers. A clear communicator both verbal and written, organized with effective time management skills, demonstrating a willingness to learn and adapt, with the highest standards of behaviour, collaborative manner and work ethic. The candidate must possess a successful track record of high operational performance and world class customer experience. As Analyst, Compliance you'll play a pivotal role in supporting JLL's operational integrity and risk management framework for our Life Sciences account operations. At JLL, we embrace more innovative ways of working, and in this role, you'll balance rigorous oversight with pragmatic problem-solving, ensuring compliance programs support, rather than hinder, business objectives. Your work will directly contribute to maintaining JLL's reputation for excellence and reliability in the Life Sciences sector, while fostering a culture where compliance is understood not as a barrier, but as an enabler of sustainable growth and client trust. A hospitality mindset is fundamental to delivering exceptional workplace experiences for our client. We seek candidates who excel in collaborative environments, communicate effectively with diverse stakeholders, manage multiple priorities simultaneously, maintain high standards of accuracy, and adapt quickly to resolve challenges.

Requirements

High School diploma or GED
3+ years of progressive experience in compliance, risk management, audit, facilities or project management related functions within corporate environments
Working knowledge of regulatory frameworks relevant to Life Sciences, including FDA, GMP, or similar pharmaceutical/biotech facility requirements
Experience with CMMS platforms and work order management systems in compliance-critical environments
Strong analytical skills with ability to assess complex situations, identify patterns, and develop practical solutions
Highly organized with ability to multitask
Excellent communication, interpersonal and client relationship management skills to influence stakeholders at all organizational levels
Proficiency with Microsoft Office suite

Nice To Haves

Bachelor’s Degree from an accredited institution in Business, Facilities Management, Engineering, or relevant field
Professional certification such as Certified Compliance & Ethics Professional (CCEP), Certified Internal Auditor (CIA), or equivalent
Experience supporting facilities management or maintenance operations in pharmaceutical, biotech, or medical device manufacturing environments
Familiarity with validation protocols, change control processes, and quality management systems in regulated industries
Experience implementing compliance technology solutions, CMMS optimization, or automation tools
Demonstrated ability to build collaborative relationships across global, matrixed organizations working in Life Sciences accounts

Responsibilities

Administer AAE (Administrative Asset Entry) work order management processes, ensuring timeliness in accordance with KPIs and SLAs
Maintain and update CMMS (Computerized Maintenance Management System) in client systems, ensuring accuracy, data integrity and compliance with client protocols and industry standards
Support internal and external compliance audits and assessments across the MCAM team and business units
Partner with operations, and client stakeholders, to ensure compliance considerations are integrated into maintenance activities, work order workflows, and process improvements
Support facilitation of compliance training sessions for operational staff on Life Sciences requirements, CMMS protocols, and work order management best practices
Comply with all client and JLL policies and procedures, including but not limited to ethics, business practices and safety practices
Comply with all client and JLL training requirements and timelines
Other duties as applied