Analyst - Compliance

American Express•Phoenix, AZ
•$65,500 - $102,500

About The Position

The Analyst - Compliance role is part of American Express’ Global Risk & Compliance organization and the Enterprise Technology Services (ETS) Second Line Compliance team. The role helps foster a strong compliance culture, strengthen the control environment, and provide independent oversight of compliance risks across Technology Services, including Enterprise Platforms & Technology Business Management, Information Security, Global Infrastructure, and Enterprise Architecture across U.S. and international markets. Working with the Compliance Manager and Director, the analyst supports the continued development and execution of an effective Compliance Risk Management Program. Program activities include Issue Management, Risk and Control Self-Assessments (RCSA), Regulatory Change Management (RCM), and Compliance Risk Assessment (CRA), with the aim of ensuring alignment with applicable laws, regulations, and regulatory expectations. The position provides regulatory compliance expertise and independent challenge, monitors and assesses risks and regulatory developments, supports remediation, and prepares reporting and presentations for senior stakeholders.

Requirements

  • Knowledge of compliance and operational risk management principles, governance frameworks, and regulatory expectations.
  • Strong leadership, influencing, and collaboration skills, including experience working across organizations and partnering with relevant stakeholders.
  • Ability to manage multiple priorities and drive initiatives to completion in a fast-paced environment.
  • Sound judgment and ability to provide effective challenge, escalate issues appropriately, and navigate ambiguity.
  • Strong analytical, written, and verbal communication skills, including the ability to synthesize complex information and tailor messaging for executive and non-technical audiences.
  • Bachelor's degree or equivalent work experience.
  • Employment eligibility to work in the United States; the company will not pursue visa sponsorship.

Nice To Haves

  • Knowledge of technology processes, Information Security, Global Infrastructure, Enterprise Platforms & Technology Business Management, and Enterprise Architecture capabilities within ETS.
  • Experience within a Second Line Compliance, Operational Risk Management, Audit, or Regulatory function.
  • Familiarity with Issue Management, RCSA, RCM, CRA, and related governance processes.
  • Professional certification in compliance or risk, such as CAMS, CRCM, or CRM.

Responsibilities

  • Provide regulatory compliance subject matter expertise and independent challenge to ETS business partners and stakeholders, escalating complex matters and emerging risks as appropriate.
  • Develop and maintain knowledge of applicable laws, regulations, regulatory guidance, and industry standards relevant to technology, information security, data management, digital platforms, and emerging technologies.
  • Support execution and ongoing enhancement of the enterprise Compliance Risk Management Program within ETS, including oversight of policies, standards, risk assessments, and governance processes.
  • Identify, assess, and monitor compliance risks, including evaluating control design and effectiveness and challenging risk mitigation strategies and remediation plans.
  • Review and challenge business processes, controls, risk assessments, and reporting for alignment with regulatory requirements, internal policies, and regulatory expectations.
  • Identify, track, and oversee remediation of compliance-related issues, events, and regulatory findings, providing challenge to support sustainable resolution and prevent recurrence.
  • Monitor emerging regulatory developments and assess potential impacts to technology-related activities, supporting implementation of required compliance changes.
  • Prepare and deliver clear, concise risk assessments, reporting, and presentations for senior management, governance committees, and other stakeholders.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% company match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model, with hybrid, onsite, or virtual arrangements depending on role and business need
  • 20+ weeks of paid parental leave for all parents, regardless of gender, for pregnancy, adoption, or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors, depending on location
  • Free and confidential counseling support through the Healthy Minds program
  • Career development and training opportunities
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