Analyst, Claims

Desjardins • Montreal, QC

1d • Remote

About The Position

As a claims analyst, you assist with estimates and investigations for claims settlements. You estimate damages and ensure that quotes from independent experts comply with the organization’s standards and processes for major claims. You investigate complex suspicious and fraudulent claims. Your claims require comprehensive knowledge of your line of business. You suggest ways to improve processes, methods and tools to optimize service quality and loss ratios. You help develop and oversee competency plans to provide an unparalleled client experience.

Requirements

• Bachelor's degree in a related field
• A minimum of four years of relevant experience
• Knowledge of French is required
• Must have a valid driver's license and access to a vehicle for travel within the Trois-Rivières and Montréal regions
• Action oriented, Business insight, Customer Focus, Decision quality, Differences, Drive results, Nimble learning

Nice To Haves

• Other combinations of qualifications and relevant experience may be considered

Responsibilities

• Limit damage, review provider estimates, and recommend courses of action based on the organization’s procedures and quality standards
• Analyze the circumstances surrounding claims to gather as much relevant information as possible for the investigation
• Help prepare and propose action plans to address issues in accordance with rules and parameters
• Suggest ways to improve processes, methods and tools

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level