Analyst, Business (IT)

EPCOR•Edmonton, AB

15d•Hybrid

About The Position

We are hiring up to one (1) permanent full-time Analyst, Business (IT) position working out of EPCOR Tower in Edmonton. Are you ready to support major application capital projects that address real business challenges? As a Business Analyst with EPCOR’s Information Services team, you will work on a range of complex and engaging application initiatives within a dynamic, enterprise‑level organization. In this role, your work directly supports the resolution of business challenges by ensuring functional requirements are clearly understood, documented, and delivered throughout the system development lifecycle. You will contribute to the success of new and existing applications while building strong working relationships and expanding your understanding of EPCOR’s operations across our North American footprint. This position may be eligible for EPCOR’s hybrid work program.

Requirements

Post‑secondary degree or diploma in Business, Management Information Systems, Computer Science, or a related field.
Minimum of 4 years of experience in IT business analysis.
Strong knowledge of the Systems Development Life Cycle (SDLC), including custom‑built and commercial off‑the‑shelf (COTS) solutions.
Experience working in Agile and/or iterative delivery environments.
Proficiency with standard business analysis techniques, templates, and documentation practices.
Strong analytical and problem‑solving skills, with the ability to assess end‑to‑end business processes and data flows.
Well-developed facilitation, communication, and collaboration skills.
Ability to adapt to evolving technologies and changing business requirements.
A strong work ethic and professional approach when working in a visible Information Services environment.

Nice To Haves

Strong IT business analysis skills and experience supporting medium to large application initiatives within an enterprise environment.
Ability to clearly understand, document, and communicate functional requirements.
Ability to analyze information needs and data flows.
Proficiency in using tools such as process maps and workflow documentation to support shared understanding.
Effective communicator who builds strong relationships with end users, project teams, and technical groups.
Ability to manage multiple priorities and maintain alignment with project scope, schedule, and quality expectations.
Solutions-focused.
Ability to evaluate and improve business and application processes.
Committed to understanding how technology changes impact business operations to support the successful delivery of EPCOR’s major application capital projects.

Responsibilities

Conduct business analysis activities on medium to large application initiatives within EPCOR’s IS Major Capital portfolio.
Contribute to Major Capital project plans, ensuring alignment with EPCOR, Information Services, and Project Portfolio strategies.
Analyze functional requirements to identify information needs, procedures, decisions, and data flows.
Evaluate and improve business and application processes, researching and recommending solutions to meet business needs.
Support the delivery of project outcomes by ensuring analysis deliverables align with SDLC standards, scope, schedule, and quality expectations.
Contribute to effective cross‑functional coordination and accountability practices, when applicable and within the role’s context and prescribed limits.
Develop and maintain an understanding of business processes impacted by technology changes, ensuring compliance with policies, standards, and regulatory requirements.
Use analysis tools such as process maps, data flows, and other documentation techniques to support shared understanding.
Provide business analysis input and recommendations to end users and project teams across EPCOR.