Analyst/Associate - Centralized Business Services

Neuberger BermanNew York, NY
$60,000 - $80,000Hybrid

About The Position

As a member of a centralized client service group, the Private Client Service Analyst/Associate will provide onboarding and client service support to the Wealth Advisor, Portfolio Management and Trust Company teams. The Analyst/Associate will partner with Compliance, Business Control and Operations as a point of service contact to ensure a highly efficient and rewarding client experience.

Requirements

  • Undergraduate degree with relevant financial services industry experience
  • Series 7 and 66 licenses or the ability to complete
  • Proficient PC skills including MS Word, Excel and PowerPoint
  • Excellent communication skills both written and verbal
  • Professional presence with strong client service skills
  • Well organized with excellent attention to detail
  • Ability to prioritize workload based on evolving needs and circumstances and manage multiple tasks simultaneously

Responsibilities

  • Coordinate with the Private Wealth management teams to provide administrative and support services to new and existing clients.
  • Establish new accounts for natural person and entity clients. Duties include: document preparation, KYC data gathering and review, performing quality control check before submission for approval, documentation, account funding and information follow up.
  • Process account maintenance requests including: KYC updates (name changes, personal data updates, address changes, investment objective updates, etc.), control and interested party updates, and account updates such as margin, check writing, options, etc.
  • Address internal/external client service inquiries/requests. Resolve issues in a timely manner and escalate complex issues as necessary
  • Identify and flag suspicious activity to mitigate risk and prevent fraudulent account behavior and potential fraud exposure
  • Review and process requests for fund disbursements, gifting securities, ACATs and DTC transfers.
  • Provide support for eClient (online reporting portal), including assisting client with initial setup and subsequent general inquiries.
  • Alternative and Private Equity subscription document and marketing material fulfillment
  • Establish and maintain electronic third party data feeds
  • Ad hoc projects as assigned by management

Benefits

  • paid time off
  • medical/dental/vision insurance
  • retirement
  • life insurance
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