Analyst, AR

XPONorth Richland Hills, TX
Hybrid

About The Position

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Requirements

  • Bachelor’s degree or equivalent related work or military experience
  • 1 year of customer service, banking, accounts payable/receivable experience
  • Fluent in Windows applications and Microsoft Office programs such as Word, Excel (pivot tables, vlookup, etc.) and PowerPoint

Nice To Haves

  • Bachelor's degree in business/accounting/finance or successful employment history working in a high-volume customer global shared service/finance role
  • Collection strategy software experience desired (HighRadius, Get Paid)
  • Quickly learn and achieve proficiency in new software applications, as needed
  • Oracle or SAP experience
  • Online banking, lockbox exposure

Responsibilities

  • Complete a high volume of phone calls to B2B customers on a daily basis
  • Document customer contact details in collection software
  • Conduct research to resolve customer issues to enable payment of invoices
  • Collaborate and foster effective communication with customer and sales partners
  • Develop and track action plan to meet monthly individual and team goals

Benefits

  • Competitive compensation package
  • Full health insurance benefits available on day one
  • Life and disability insurance
  • Earn up to 15 days of PTO over your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance
  • Opportunity to participate in a company incentive plan
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