Analyst, Analytics

Toyota North America • Plano, TX

7d • Hybrid

About The Position

Toyota Financial Services (TFS) is looking for highly motivated people to fill multiple openings as an Analyst in one of our Analytics teams. The primary focus of our Analytics teams is to generate actionable insights by leveraging data and using effective data storytelling to help our company make better data-driven decisions. We currently have openings on the following teams: Residual Value Risk: The Residual Value Risk team is responsible for developing and leading the company's strategic outlook on the used car market, vehicle depreciation rates, and lease residual values. This position will apply advanced analytical skills and business insights to execute the setting of Residual Values for new Toyota, Lexus, and Mazda lease originations. This position suits candidates who have a passion for the automotive industry and a strong understanding of vehicles and products offered in today’s market. We are looking for someone who can collect, analyze and report quantitative and qualitative information with the purpose of forecasting used vehicle prices and telling the story behind the data. Ideal candidates have an exceptional attention to detail and an aptitude for solving complex problems. Sales Analytics: The Sales Analytics team delivers data-driven insights to Sales Operations, Credit, and Funding. We partner with stakeholders to improve efficiency in credit decisioning and funding operations, including throughput, cycle times, and process optimization. This role involves building analyses from the ground up, translating complex data into clear insights that inform staffing models, process enhancements, and operational strategy for Credit and Funding partners. Success in this role requires a collaborative mindset, ownership mentality, and drive to continuously elevate both individual and team performance.

Requirements

• Bachelor’s degree (or higher) in any field with an emphasis on quantitative analysis including Business Analytics, Information Science, Business/Finance, Economics, Mathematics, Engineering, Marketing, Consumer Insights or closely related field / STEM degree.
• At least one year of equivalent and relevant work experience required.
• Demonstrated relevant experience coding in SQL and Python (this will be tested during interviews).
• Creative and quantitative problem-solving skills with strengths in Data Acquisition, Manipulation, Cleaning, Analysis and Presentation of Results.
• Basic statistics knowledge.
• Presentation skills including proposing strategic recommendations to management and clearly articulating technical concepts to non-technical audiences.
• Intellectual curiosity – always making an effort to understand and find the truth in the data.
• Experience collaborating with others.

Nice To Haves

• MBA or Master’s degree in an analytical field.
• Background in Auto Finance or Consumer Lending industries.
• Professional experience in one or more areas covered by the Analytics Job Family (see list above).
• Intermediate to advanced statistics knowledge.

Responsibilities

• Uncover business needs and the true questions that the company is trying to answer in order to properly frame your analysis.
• Leverage SQL and Python (Pandas & Numpy) skills to acquire and organize data.
• Find insights buried in the data by applying your arsenal of creative problem-solving, data exploration, and quantitative analytical skills (including statistical methods).
• Assess the quantitative and qualitative impacts of possible actions based on your insight, taking into consideration our customers, our employees, and our company.
• Recommend actions based on your insights by effectively telling the story that is supported by data through presentations (PowerPoint), data visualizations (Tableau), and clear and concise verbal and written communications skills.
• Coordinate with various stakeholders to help implement and measure recommended actions.
• Build relationships with key stakeholders across Toyota such as Sales, Marketing, Servicing, Insurance, Risk, Technology, Legal/Compliance, Finance, Treasury, etc.
• Continuously improve your analytical, technical, communication, and people skills through offered training and on-the-job experience to prepare for advancement into analytical leadership roles.
• Become a subject matter expert for your business area by developing a comprehensive understanding of its strategies, processes, policies, and data.
• Guide/mentor other analysts on best practices for analysis and data storytelling.

Benefits

• A work environment built on teamwork, flexibility and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
• Relocation assistance (if applicable)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level