Analyst 2, Cust Contract Admin

Indotronix International Corporation • San Diego, CA

4d • Onsite

About The Position

Join a dynamic team as an Analyst 2, Cust Contract Admin in San Diego, CA! This contract position offers the opportunity to work onsite in a fast-paced environment where your expertise in commercial contracting and customer support will drive impactful business outcomes. Collaborate cross-functionally with Sales, Contracts, and Service Operations while developing your skills in risk management, process improvement, and strategic customer support. Strong performers may be considered for full-time conversion or term extension.

Requirements

• Bachelor’s degree
• At least 2 years of relevant experience in commercial contracting, service, or support administration
• Proficiency in Excel, SAP, Salesforce, Power BI, and PowerPoint
• Strong attention to detail and accuracy
• Excellent organizational, written, and interpersonal communication skills
• Comfortable working onsite in a fast-paced, collaborative setting
• Results-driven and a strong team player

Nice To Haves

• Experience with customer contract administration in a technology or service-focused environment
• Demonstrated ability to interpret complex service agreements and manage risk
• Familiarity with product lifecycle management and service delivery processes

Responsibilities

• Evaluate and respond to customer contract redlines regarding service terms, SLAs, and warranties
• Interpret contractual risks, propose compliant solutions, and deliver clear, timely customer communications
• Maintain a repository of contract redline responses, ensuring alignment with company policy and regulatory standards
• Partner with Sales, Technical and Field Service, Contracts, and Quoting to review product eligibility for contract renewals
• Analyze product versions, configurations, and SKUs to assess service delivery compatibility and identify support gaps
• Recommend remediation strategies such as upgrades, substitutions, or tailored support options
• Provide clear, actionable outputs for accurate quoting, entitlement setup, and ongoing service execution
• Prioritize multiple tasks efficiently while supporting continuous process improvement

Benefits

• Competitive hourly rate: $25.00 – $40.00/hr (determined at offer)
• Standard weekday schedule (M-F, 7:00am–3:30pm or 8:00am–4:30pm)
• Opportunity for contract extension or full-time conversion based on performance
• Exposure to cross-functional teams and advanced business systems (SAP, Salesforce, Power BI)
• Professional growth in contract management and service operations

What This Job Offers

• Career Level: Mid Level