Hourly Amusement Host - The Rec Room West Edmonton Mall

Cineplex•Edmonton, AB

4d•Onsite

About The Position

The Player, Front of House are an integral part of the team who provide an exceptional entertainment experience to each and every guest. The Player, Front of House operates all major attractions and is an expert on gaming within the facility and can help answer and/or curate the gaming experience for both experienced and non-experienced gamers. If you thrive in an energetic, fast-paced and social atmosphere, this may be the opportunity for you!

Requirements

For licensed venues, candidates must be the required age of majority or older
You preferably have some experience with customer service
You can complete tasks with attention to detail
You have strong problem-solving and communication skills
Provincially applicable sell, sale, and handling of alcohol certificate.

Responsibilities

Upselling games by showing guests game operations, encouraging guests to play and creating an overall fun, playful environment for them.
Upselling retail items as well as prizing and help the guest understand how the product functions.
Cash handling and processing transactions in accordance with The Rec Room’s standards and The Rec Room’s cash handling procedures.
Ensuring both games and individual stations are clean, well-maintained and fully operational and assisting with restocking the Store.
Being a trusted resource for guests’ inquiries and concerns and have a working knowledge of the venue’s pricing for special events, promotions and daily events.
Delivering exceptional service to guests.
Set up and tear down for functions, events and activities.