Amusement (Arcade) Manager

Round1•Ventura, CA

1d•Onsite

About The Position

We’re looking for a Manager to help lead the team at our brand-new family entertainment facility opening soon at Pacific View, Ventura! Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire! The Amusement Manager will be responsible for the profit of the arcades and cranes through effective management and control of staff and equipment. They are also responsible for excellent customer service, problem-solving and implementing all company policies and procedures.

Requirements

High School Diploma or GED
Open availability, especially nights and weekends
Must be at least 21 years or older
3 to 5 years of retail management experience, preferably in the arcade / entertainment industries.

Nice To Haves

Into video games, bowling, karaoke
Friendly, outgoing
Enjoys being around people and work in a fun environment

Responsibilities

Provide superior customer service and satisfaction by being constantly visible and readily accessible to our customers.
Explains game operation or rules to customers, and responds to customer complaints of machine malfunction.
Assist customers and perform minor repairs on various machines without the assistance of mechanic on duty.
Supervise department employees to ensure they are in compliance with established operating practices and policies.
Plan and prepare work schedules and assignments of employees to specific duties.
Complete reviews, absence reports, and supervises staff with time and attendance.
Selects, coaches, and develops effective staff for the Amusement Department.
Achieve targeted sales goals.
Ensure the store and redemption area present an enticing image by changing store displays for better traffic flow.
Ability to understand and track departmental sales on an ongoing basis.
Conducts alcohol and age restriction control in accordance with company policies.
Enforce compliance with all local, state, federal regulations and company policy for safety and loss prevention.
Monitor store inventory levels on a daily basis to ensure adequate availability of products.
Handles receiving shipping, invoicing, cash handling and management of cash.