AML & RG Specialist

iTalent PLUS • Malta, MT

5d • Remote

About The Position

Our client is seeking an AML & Responsible Gaming Specialist to join its Operations team. This role is primarily focused on Anti-Money Laundering (AML) and Responsible Gaming (RG), ensuring compliance with regulatory requirements while supporting day-to-day operational activities. The successful candidate will be responsible for conducting customer reviews, monitoring account activity, performing KYC and due diligence checks, identifying potential risks, and supporting responsible gaming initiatives. This is an excellent opportunity for someone with strong analytical skills who enjoys working in a fast-paced iGaming environment.

Requirements

• 1–3 years of experience within iGaming Operations, AML, Responsible Gaming, or Compliance.
• Good understanding of KYC, CDD, EDD, and transaction monitoring.
• Experience reviewing customer accounts, payments, and withdrawal requests.
• Strong analytical skills with excellent attention to detail.
• Excellent written and verbal communication skills in English.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of integrity and professionalism when handling sensitive information.

Nice To Haves

• Swedish language skills or experience working with the Swedish market will be considered an advantage.

Responsibilities

• Conduct AML and Responsible Gaming reviews in line with internal policies and regulatory requirements.
• Perform KYC, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) checks.
• Monitor customer transactions and account activity to identify potential risks or suspicious behaviour.
• Review customer accounts, investigate cases, and escalate where appropriate.
• Process withdrawal requests and payment-related reviews.
• Support Responsible Gaming interactions and account restrictions.
• Maintain accurate records and case documentation.
• Communicate effectively with customers and internal stakeholders.
• Provide occasional email-based customer support when required.
• Assist with operational projects and continuous process improvements.

Benefits

• Flexible working arrangements.
• Collaborative and supportive working environment.
• Ongoing training and professional development.
• Exposure to AML, Responsible Gaming, and operational activities.
• Competitive salary and career progression opportunities within a growing organisation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed