AML Detection & Investigation Quality Lead

PNC•Washington, DC
•$63,750 - $250,000

About The Position

As a Detection and Investigation Quality Lead in PNC’s AML organization, the successful candidate will conduct quality analysis of complex investigations performed by senior-level staff. The role is intended for a seasoned BSA/AML professional with financial-crimes experience, such as suspicious activity reporting, high-risk customer or enhanced due diligence reviews, and/or OFAC and sanctions screening and compliance. Experience with BSA/AML/OFAC quality processes is welcome. The position is based in Pennsylvania, Alabama, Florida, North Carolina, Ohio, Arizona, Colorado, Washington, D.C., Illinois, or Texas. Remote work may be available in select geographic locations with PNC approval. Approved remote work must be performed in a quiet, secure, confidential home workspace, and occasional in-office participation may be required based on business needs. PNC will not sponsor employment visas or participate in STEM OPT for this position.

Requirements

  • Bachelor’s degree; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
  • At least 3 years of relevant/direct industry experience is typical for roles at this level.
  • Seasoned BSA/AML professional with extensive financial-crimes experience, including suspicious activity reporting, high-risk customer/enhanced due diligence review, and/or OFAC/sanctions screening and compliance.
  • Demonstrate the knowledge, skills, and abilities needed for the role, including relevant AML/sanctions policies and procedures, quality management, operational risk, and regulatory environment knowledge.
  • Must be eligible to work without employment visa sponsorship; PNC will not participate in STEM OPT.

Nice To Haves

  • Experience with BSA/AML/OFAC quality processes.
  • Certifications are often desired, but no certification is required.
  • Analytical thinking, customer solutions, decision making, operational risks, problem resolution, researching, and risk mitigation strategies.

Responsibilities

  • Conduct quality analysis of complex investigations performed by senior-level staff, using standard procedures and independent judgment.
  • Review highly complex and/or high-impact investigations to confirm decisions are appropriate and documented, narratives are complete and accurate, and work complies with external guidance and internal policies and procedures.
  • Apply subject-matter and industry knowledge to vet case decisions and resolve discrepancies appropriately.
  • Ensure appropriate investigation materials and documentation are retained.
  • Maintain strong quality-control protocols and work with staff to develop and improve incoming quality.
  • Coach and mentor analysts and investigators on indicators of typologies and emerging threats, and support less experienced investigative staff.
  • Identify and analyze complex risk-mitigation and protection factors, anticipate potential consequences, and recommend appropriate controls.
  • Identify systemic issues, facilitate root-cause analysis and corrective actions, and implement solutions under supervision.
  • Elevate high-profile or high-risk cases to appropriate management to ensure visibility of potential reputational risks.
  • Drive continuous-improvement projects.
  • Focus on customer needs and satisfaction in business decisions and manage risks in accordance with PNC’s Enterprise Risk Management Framework.

Benefits

  • Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
  • Dental and vision options.
  • Employee and spouse/child life insurance.
  • Short- and long-term disability protection.
  • 401(k) with PNC match.
  • Pension and stock purchase plans.
  • Dependent care reimbursement account.
  • Back-up child and elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select fully paid programs.
  • Wellness program with financial incentives.
  • Maternity and/or parental leave, depending on eligibility.
  • Up to 11 paid holidays each year, depending on eligibility.
  • 9 occasional absence days each year, unless otherwise required by law, depending on eligibility.
  • Between 15 and 25 vacation days each year, depending on career level and eligibility.
  • Incentive-eligible compensation based on company, business, and/or individual performance.
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