AMI Solutions Lead

IEM • Alamogordo, NM

7d • Remote

About The Position

IEM is looking for a Full Time- AMI Solutions Lead to join our team. This role serves as a liaison between business stakeholders and technical teams to deliver effective, integrated solutions. This role gathers and analyzes requirements, supports process improvements, and leads the functional design and integration of Oracle CC&B, AMI, and Meter Reading systems. The position also ensures alignment with business needs, supports testing and issue resolution, and maintains compliance with LUMA IT standards.

Requirements

• Five (5) years or more of experience as Business Analyst or related experience.
• Three (3) to Five (5) years in Electric Utility experience.
• Bachelor’s degree in information technology, Computer Science, Business Analysis or a related field.
• An equivalent combination of training and experience may substitute for a degree.
• Experience with SDLC methods and tools including but not limited to requirements gathering, design documentation, workshop facilitation, defect tracking and testing support.
• Understanding of the typical business critical utility processes and their relationship to key systems (CIS, GIS, OMS, etc.).
• Experience with MS Word, MS Excel, PowerPoint, Visio.

Nice To Haves

• Experience with CC&B, Outage Management Systems, Meter Data Management Systems and Geographical Information Systems.
• Bilingual: Proficiency in written and oral communication (Spanish and English).
• Valid Driver’s License.

Responsibilities

• Gather, analyze, and document business and functional requirements using interviews, workshops, surveys, and document analysis.
• Collaborate with clients, stakeholders, and internal teams to clarify requirements and ensure alignment with technical solutions.
• Support business process analysis and functional design development, including creating process flows, use cases, and diagrams.
• Serve as a liaison between business stakeholders and technical teams, translating requirements into actionable specifications.
• Lead and support requirements validation, testing activities, and defect resolution to ensure solutions meet business needs.
• Maintain requirements traceability matrices and a centralized repository for functional and design deliverables.
• Serve as a Subject Matter Expert (SME) for Oracle CC&B, AMI, Meter Reading systems, and related platforms.
• Provide knowledge transfer to technical teams on functional requirements and design decisions.
• Ensure all deliverables comply with LUMA IT standards, policies, and procedures.
• Perform other duties as assigned, including function- or project-specific responsibilities outlined in supplemental documentation.

Benefits

• 10 paid Holidays
• Vacation Pay
• Sick Pay
• 401 (K) plan with matching
• Company paid STD and LTD

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level