AmeriCorps Planning Coordinator

Digital Harbor Foundation•Baltimore, MD

7d•$50,000 - $55,000•Hybrid

About The Position

At the Digital Harbor Foundation, the AmeriCorps Planning Manager plays a crucial role in the success of a Career Navigators program by overseeing all aspects of program development, implementation, and ongoing improvement. Digital Harbor Foundation is dedicated to fostering learning, creativity, productivity, and community through education with a vision of digital equity for everyone. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now. Through a portfolio of projects focused on developing leadership within communities, we support those closest to challenges to take deliberate actions based in design thinking approach, backed by data analysis, grounded in a practice of collective impact, and driven by a commitment to racial equity.

Requirements

Bachelor’s degree in a related or relevant field
At least 5 years of Project Management experience
Ability to confidently host, facilitate, and present to large groups
High level of interpersonal and ethical skills to handle sensitive and confidential situations and documentation.
Superb verbal and written communication skills with attention to detail in composing and editing materials.
Ability to work independently, including managing multiple projects and deadlines and proactively identifying and completing tasks.
Ability to collaborate on informal and formal team-based projects.
Comfort using HR databases and systems.
Proficient with Google Suite (Sheets, Docs, Slides).

Nice To Haves

PMP certification
Experience in nonprofit organizations
Strong public speaking skills
Knowledge of the setup and operation of projectors, screens, microphones, and other audiovisual (AV) equipment

Responsibilities

Assess the target population's workforce readiness, digital literacy, tech access, skills gaps, employment barriers, and career interests.
Evaluate existing workforce programs, resources, infrastructure, credentials, and supportive services available.
Engage partners, employers, and prospective participants to identify local workforce needs and high-demand career pathways.
Use findings to shape program design, recruitment, training, employer partnerships, and measurable outcomes.
Define clear objectives for the Career Navigators workforce development program, including career readiness, digital skills, occupational training, credential attainment, and pathways to sustainable employment and career advancement.
Establish measurable outcomes and KPIs for enrollment, skill development, training completion, credentials, employment placement and retention, aligned with participant needs, employer demand, and identified career pathways.
Collaborate with community partners, local organizations, and government agencies.
Build relationships with potential funders and sponsors.
Develop a budget for the program, including staffing, materials, and technology.
Allocate resources effectively to meet program goals.
Create a structured curriculum that covers career readiness, essential digital skills, occupational training, professional development and topics.
Adapt content to address the specific needs, identify skill gaps and targeted career pathways of the target audience.
Recruit and train Career Navigators or instructors.
Ensure they have the necessary expertise in digital literacy and teaching.
Develop marketing and outreach strategies to attract program participants.
Handle enrollment and registration processes.
Create and coordinate schedules for workforce development training, career readiness sessions, digital skills classes, workshops, and employer-focused activities.
Ensure scheduling is flexible and accessible to accommodate participant availability, training requirements, instructors, employers, and community partners.
Implement data collection and assessment mechanisms to track progress.
Regularly review program performance against KPIs.
Use evaluation results to make adjustments and improvements to the program.
Stay current with digital trends, employer needs, industry demands, and emerging career pathways and update curriculum and training as needed.
Supervise and support Career Navigators and other internal and external program staff.
Conduct regular performance evaluations and provide feedback.
Prepare regular reports for stakeholders, funders, and partners.
Maintain accurate records of program activities and outcomes.
Address issues or challenges that arise during program planning and ultimately implementation.
Develop solutions to ensure the program's success.
Ensure the program maintains high-quality standards in curriculum and teaching.
Seek participant feedback and make necessary adjustments.
Explore opportunities for program expansion or replication in other communities.
Secure long-term funding and support for program sustainability.
Ensure the program adheres to relevant laws and regulations.
Address any legal or compliance issues as they arise.
Promote the program's success and impact through public relations efforts.
Advocate for digital literacy, workforce development, career readiness, and equitable access to employment and career advancement opportunities at the community and policy levels.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Health, Dental, and Vision Insurance (100% of the premium paid for employees and 85% of dependents)
Pre-Tax Health Savings Account (HSA) (with $365 monthly employer contributions)
Pre-Tax Flexible Savings Account (FSA)
Paid Accidental Death & Dismemberment (AD&D) Insurance
Paid Short-Term & Long-Term Disability Insurance
Paid Basic Life Insurance
Supplemental Voluntary Life Insurance (Employee, Spouse & Dependent Children)
Total Pet Plan and Supplemental Wishbone Pet Insurance
Employee Opportunity Program (EAP) - Health and Wellness
Wellness Reimbursement Program
401k Retirement Plan (with 6% matching)
15 Days Paid Time Off Per Year
20 Days Paid Time Off Per Year (after 3rd Anniversary)
25 Days Paid Time Off Per Year (after 6th Anniversary)
16 Paid Holidays (14 common plus 2 flexible holidays, including Dec 25 - Jan 1)
Paid Bereavement Leave
Paid Parental Leave for Moms and Dads (two weeks after first year)