Americas Training Manager - AMD

Abbott • Lake Forest, CA

17h • Onsite

About The Position

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. The Opportunity This role: Americas Training Manager- AMD, is Based on site in the office out of Lake Forest, IL. The division this role supports is Abbott Molecular. At Abbott Molecular, we realize the potential of personalized care as the laboratory’s most trusted and preferred source for molecular diagnostic solutions. We are a division of Abbott Laboratories, a global, diversified healthcare innovator with a legacy of pioneering work in medical diagnostics.

Requirements

• Bachelor’s degree required.
• 5+ years plus of commercial experience, preferably in the Diagnostics or Medical Device industry.
• 3+ years successful sales training experience required.
• Proficiency in development and delivery of customer focused needs development training.
• Ability to travel up to 40% domestically and internationally.

Nice To Haves

• Master’s degree preferred.
• Learning and Development certification preferred.
• Outstanding facilitation, presentation, and communication skills.
• Demonstrate superior selling/support skills and product knowledge in previous assignments.
• Bi-Lingual in English with Spanish, French, or Portuguese is a plus.
• Previous sales and/or territory leadership experience in similar industry is a plus.
• Manage administrative training requirements; compliance, LMS system, processes, training reports, etc.. (Adobe, Microsoft ppt, word, excel) and instructional design/material development (Adobe InDesign, Storyline, Rise, Camtasia, Vyond, Synthesia)

Responsibilities

• Create and execute short, medium, and long-term training strategies in collaboration with area sales, service, marketing, and business leaders.
• Assist the Abbott Training and Development team in designing, developing, and delivering training programs that enhance the performance of all positions within the commercial organization.
• Continuously update the Americas training curriculum to address the evolving needs of the organization, including new and pipeline products.
• Manage the assessment of training effectiveness and implement corrective actions to improve training quality.
• Identify and deliver training programs that address the broader needs of the organization, ensuring appropriate measures and impact.
• Assist in developing and executing a multiyear training strategy for all parts of the organization, including new and current employees, focusing on knowledge, skills, coaching, and business processes.
• Customize and implement fundamental and advanced selling skills training, and expand manager coaching training to ensure high knowledge and skill levels.
• Establish and maintain executive management relationships internally and externally to enhance training programs.
• Ensure trainers are prepared and qualified to conduct effective training sessions, with a focus on material and class structure effectiveness.
• Develop, deliver, and reinforce training that supports the achievement of the sales plan across all key product areas, focusing on the Americas.
• Support area sales, field service, and marketing organizations in identifying training needs and executing existing programs to address skill gaps.
• Continuously evaluate the effectiveness of training programs and the knowledge and skill levels within the commercial organization.
• Lead cross-functional teams in executing training programs in classroom or field-based settings, with a focus on areas of need.
• Ensure the integration of delivered training into daily activities and address identified gaps.
• Ensure timely and effective communication with team participants and stakeholders.
• Manage and recommend improvements for all sales training programs, including the New Hire program.
• Drive and execute training plans to meet regional development needs and business goals.
• Oversee commercial training and development, including product training, sales skills, business acumen, and soft skills training, implementing a global standard curriculum.
• Administer, coordinate, and execute all training activities and initiatives.
• Conduct one-on-one coaching sessions with representatives and frontline managers.
• Ensure training requirements are met within the commercial organization, including New Hire training and product launches, while meeting deadlines and driving cost efficiency.
• Support and drive continuous improvement of training programs, managing KPIs from training surveys, feedback forms, learning management metrics, and sales performance.
• Support regional organizations in standardizing training methods and activities.

Benefits

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level