Americas Learning Lead

dentsu•New York, NY

3d•Hybrid

About The Position

We are looking for a collaborative, people-centric and outcome-oriented expert to lead the Americas Learning organization. This key leader will have accountability across the Americas, partnering with senior executive stakeholders to support the definition and execution of a learning strategy that drives business needs and objectives. Our ideal team member couples a passion for organization development and learning with a strong results orientation that is directed toward adapting theories, best practices and emerging technologies - including AI-enabled learning solutions - into practical, simple, results-based solutions. With an emphasis on creating a learning focused culture, this leader will align Learning initiatives to reflect business priorities.

Requirements

10+ years in applied roles, ideally that have included some or all of the following: Learning and Development, Organization Development and direct industry experience.
Demonstrated experience developing insights from data analysis and applying theoretical knowledge of Adult Learning and Organization Development to solve business challenges.
Proven ability to develop organization and talent solutions based on strong understanding of business strategy, e.g., translating business needs into capability requirements.
Demonstrated experience building productive relationships with Human Resources colleagues and working collaboratively across Human Resources disciplines.
Has worked in a matrixed, global organization, preferably in the marketing industry.
Master’s degree in Organization Development or Human Resources preferred, or degree in related field.

Nice To Haves

Prior experience leveraging AI tools—such as adaptive learning systems, talent analytics, or automation tools—is a strong advantage.

Responsibilities

Lead a team of learning professionals to assess and diagnose the learning needs of a diverse, global workforce, create and implement scalable, high-quality solutions, measure impact through data analysis and insights, and evolve programs as needed.
Design and oversee comprehensive global learning programs, including leadership training programs, that are tailored to various levels within the organization and across different regions.
Partner with business stakeholders to define capability skill gaps to determine when craft learning is the solution.
Assess when to prioritize building bespoke programs internally or leveraging external programming and content partnerships.
Integrate AI‑powered learning tools and platforms to enhance personalization, accessibility, content curation, and skill‑building efficiency.
Use generative AI and analytics tools to evaluate program effectiveness, surface insights, automate routine tasks, and improve learning relevance in a global context.
Provide research‑based thought leadership in global learning, including emerging trends such as AI in learning, workforce automation, and skills intelligence.
Continuously measure the effectiveness of learning and leadership development programs using data-driven approaches, and implement improvements to enhance learning outcomes and relevance in a global context.
Provide research-based thought leadership in global learning and development, ensuring that programs are informed by the latest trends and best practices in international education and training.
Ensure that programming and solutions address market-specific requirements and cultural nuances.
Contribute to the global talent and learning center of excellence by sharing insights and strategies that enhance global learning across the organization.
Partner with centers of excellence across HR, including Reward and HR Operations, to ensure that learning initiatives are aligned with broader talent management strategies.