Americas Head of Fund Accounting and Administration

Citi • Boston, MA

6d • $170,000 - $300,000

About The Position

The Americas Head of Fund Accounting and Administration is the senior executive responsible for strategy, product management, product development, commercial positioning, risk management, and transformation for the organization’s business across the Americas. The role has end-to-end ownership of the regional Fund Accounting and Administration product suite, including product strategy and roadmaps, new capabilities, technology investment, and competitiveness in response to client, market, and regulatory needs.

The role works across Product, Operations, Technology, Sales, Relationship Management, Risk, Compliance, and Finance to turn market and client needs into scalable solutions that support sustainable revenue growth while maintaining strong operational and control standards. The leader builds a high-performing organization, develops senior talent and succession plans, and represents the product area on senior business, investment, product, and governance committees.

Requirements

• Extensive senior leadership experience in fund services, securities services, asset servicing, asset management, or related financial services.
• Deep expertise in Fund Accounting and Administration combined with demonstrated product-management and product-development experience.
• Strong understanding of the global asset-management industry, investment products, regulatory environment, and competitive landscape.
• Demonstrated ability to develop product strategies and translate them into commercially successful solutions.
• Experience developing business cases and prioritizing significant technology and product investments.
• Proven ability to lead complex, cross-functional product-development and transformation programs.
• Strong commercial acumen, including experience supporting sales, pricing, client strategy, and revenue growth.
• Ability to influence senior executives, clients, technology leaders, operations teams, and control functions within a complex global organization.
• Exceptional communication and presentation skills.
• Outcome-oriented, with a successful track record of delivering excellence for clients.
• Ability to deliver effectively under time pressure and clarify ambiguity as needed to meet expectations.
• Ability to promote teamwork and build strong relationships within and across global teams.
• Demonstrated proficiency in AI and machine-learning concepts, with practical experience using data analytics tools and methodologies to solve complex business challenges in financial services.
• Bachelor’s degree, university degree, or equivalent experience.

Nice To Haves

• Qualified Accountant or advanced degree preferred.

Responsibilities

• Maintain end-to-end accountability for the regional Fund Accounting and Administration product portfolio throughout its lifecycle.
• Set product priorities based on client demand, market trends, competitive positioning, regulatory developments, technology opportunities, and financial returns.
• Monitor the competitive landscape and identify opportunities to strengthen the firm’s market position.
• Establish product governance covering prioritization, investment decisions, performance measurement, and lifecycle management.
• Assess existing products and capabilities to decide where to invest, enhance, standardize, consolidate, partner, or exit.
• Lead development and commercialization of new capabilities from concept through implementation and market launch.
• Translate client requirements and market opportunities into product requirements and development priorities.
• Identify opportunities to apply AI, automation, advanced analytics, APIs, cloud technologies, and data solutions to enhance products.
• Oversee the integration of AI and advanced data analytics to optimize fund accounting processes, enhance predictive capabilities, and support data-driven decisions.
• Ensure new products are scalable, operationally sustainable, appropriately controlled, and commercially viable.
• Align regional commercial strategy with the broader global business in partnership with Sales and Relationship Management.
• Support revenue growth through new products, expanded capabilities, new client segments, and deeper penetration of existing relationships.
• Serve as executive product sponsor for strategic clients and major regional new-business opportunities.
• Engage with clients to understand emerging requirements, identify unmet needs, and shape the product roadmap.
• Provide product leadership for RFPs, major sales opportunities, client presentations, and strategic relationship reviews.
• Partner with Finance and Sales on pricing strategy, product economics, investment decisions, and profitability.
• Drive increased automation, straight-through processing, workflow management, exception-based processing, and data standardization.
• Align technology investment with client priorities, commercial opportunities, operational requirements, and measurable outcomes.
• Ensure product development includes appropriate operational, regulatory, legal, compliance, technology, and information-security assessments.
• Maintain oversight of outsourced and third-party components of the service offering.
• Build and lead a high-performing organization with strong product, industry, technology, commercial, and operational expertise.
• Develop senior leadership talent and succession plans for critical positions.
• Create a culture focused on clients, innovation, disciplined execution, risk management, and commercial performance.
• Represent Fund Accounting and Administration on senior business, investment, product, and governance committees.
• Lead by example to drive a positive Voice of the Employee rating each year.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation and sick leave
• Paid holidays
• Discretionary and formulaic incentive and retention awards for eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Executive