Fund Accounting & Administration-Officer

State Street•Quincy, MA

6d•$60,000 - $101,250

About The Position

The Officer plans, schedules, and manages the daily workflow for one or more client relationships within Treasury Services in State Street’s Global Delivery division. The role is responsible for timely, accurate client deliverables related to expense administration, distributions, performance, and regulatory and board reporting, including preparing and reviewing work at multiple levels. The Officer maintains client relationships, coordinates activities with other departments and onshore and offshore teams, resolves accounting, client, and auditor issues, and escalates delays and issues to an AVP. The role also monitors controls and procedures, recommends process and system improvements, supports effective automation, and stays informed about regulatory changes and industry developments. State Street Global Services provides asset owners and managers with financial tools and operations services, including custody, accounting, fund administration, shareholder recordkeeping, and servicing for alternative assets. The position offers access to development programs, educational support, flexible work programs, and a comprehensive benefits program. Salary range: $60,000–$101,250 annually; the applicable range may vary by primary work location.

Requirements

Bachelor’s degree or equivalent work experience; the education section specifies a bachelor’s degree.
4–6 years of related experience, preferably focused on Treasury Services.
Background in Treasury Services, with concentration in expense administration, distribution calculations, fund performance, and regulatory/client reporting.
Ability to meet deadlines and strong problem-solving and resolution skills.
Good understanding of financial services and investment products.
Strong attention to detail and service orientation.
Strong PC skills, including intermediate Excel skills.
Strong written and verbal communication skills.
Ability to prioritize multiple responsibilities and meet internal and industry deadlines.
Ability to work effectively in a fast-paced, high-volume environment.
Willingness and commitment to learn the technical aspects of each deliverable.
Ability to communicate with internal teams to resolve inquiries and recognize when to escalate.
Strong interpersonal, organizational, and time-management skills.
Ability to demonstrate leadership within the team and among peers.
Ability to interact with onshore and offshore teams to resolve inquiries and recognize when to escalate.

Nice To Haves

Equivalent work experience in place of a bachelor’s degree is described as acceptable in the role overview.
Treasury Services experience focused on expense administration, distributions, performance, and regulatory/client reporting.

Responsibilities

Plan, schedule, and manage daily workflow for one or more client relationships.
Ensure timely and accurate deliverables for each client relationship.
Prepare and review deliverables related to expense administration, distributions, performance, and regulatory and board reporting.
Cultivate and maintain positive, effective relationships with clients and coworkers.
Understand the scope of services offered to clients, review it with staff, and identify and communicate workflow deviations to prevent unwarranted service expansion.
Coordinate activities effectively with other departments.
Escalate delays and issues regarding assigned deliverables to the AVP in a timely manner.
Research and resolve accounting, client, and auditor issues in a timely manner.
Ensure adherence to controls and procedures and recommend improvements.
Ensure effective use of automation; recommend system enhancements and provide feedback on new mutual fund administration applications.
Stay informed about regulatory changes and new industry and competitor developments.

Benefits

Retirement savings plan (401(k)) with company match.
Medical insurance.
Dental insurance.
Vision insurance.
Basic life insurance and other optional insurance coverages.
Long-term disability coverage.
Paid time off, including vacation and sick leave.
Short-term disability coverage.
Family-care support.
Employee Assistance Program.
Eligibility for annual performance-based incentive awards, with stated exceptions for certain sales roles.
Certain tax-advantaged savings plans.
Flexible work programs.
Development programs and educational support.
Paid volunteer days.
Matching gift programs.
Employee networks.