American Sign Language Proficiency Interview (ASLPI) Coordinator
About The Position
The American Sign Language Proficiency Interview (ASLPI) Coordinator reports to the Interim Strategic Planning and Operations Officer and coordinates ASLPI operations, evaluator training and calibration, quality assurance, score reviews and grievances, data management, and assessment validity and reliability. The coordinator supervises the ASLPI Evaluator/Rater and provides functional guidance to evaluators on procedures, documentation, performance, and assessment protocols. The role oversees evaluator assignments and testing logistics; develops and maintains interviewer and rater training, onboarding, observation, co-rating, and certification programs; and coordinates calibration and refresher training. It leads reviews of flagged interviews and ratings, coordinates corrective actions and retraining, and certifies final results before release. The coordinator also manages score-review and grievance processes, assessment records and confidential files, operational reporting and dashboards, candidate scheduling and result release, and communication about ASLPI requirements and policies. The position supports assessment validity and reliability initiatives, monitors developments in ASL evaluation and language assessment, and recommends improvements to ASLPI practices. It applies university academic and employment policies, refers accommodation requests, complaints, and potential compliance concerns to leadership as appropriate, and fulfills workplace belonging, safety, and annual compliance responsibilities. The successful candidate must clear a background check before working at Gallaudet University.
Requirements
- Bachelor’s degree.
- At least three years of professional experience with American Sign Language instruction, evaluation and assessment, or a related field.
- ASLPI proficiency level of 4+ or higher.
- Ability to communicate in American Sign Language.
- Strong interpersonal and communication skills.
- Strong proficiency with office productivity and data management tools, including Google Workspace, spreadsheets, databases, and reporting systems.
- Ability to collaborate effectively with cross-functional teams and people from diverse educational, linguistic, cultural, and social backgrounds.
- Attention to detail and commitment to accuracy, confidentiality, and responsible handling of sensitive assessment data.
- Knowledge of American Sign Language, including linguistic structure and variation, second language acquisition, language assessment principles, and ASLPI protocols and rating conventions.
- Experience supporting assessment validity, reliability, and accurate interpretation of proficiency results for admissions, academic progression, or employment decisions.
- Ability to work with and across university departments, outside constituents, and groups.
- Successful completion of a background check before working at Gallaudet University.
Nice To Haves
- Master’s degree.
- Experience working in a higher-education setting.
Responsibilities
- Coordinate ASLPI operations, including evaluator assignments, testing logistics, documentation, scheduling, and coverage for vacated time slots.
- Develop and maintain training, onboarding, observation, co-rating, and certification programs for new interviewers and raters.
- Coordinate ongoing evaluator calibration, refresher training, and reviews of sample ratings and interview recordings to maintain scoring consistency and adherence to ASLPI protocols.
- Supervise the ASLPI Evaluator/Rater and provide evaluators with functional guidance on procedures, documentation, performance, and assessment protocols.
- Maintain shared training resources, evaluator calendars, scheduling tools, and distribution lists in collaboration with the Customer Engagement team.
- Lead quality assurance reviews of flagged interviews and ratings; determine whether additional review or re-rating is needed; coordinate corrective actions and targeted retraining; and certify final ASLPI results before release.
- Coordinate score reviews and grievances by maintaining case logs, gathering documentation, arranging reviews by appropriate leadership or calibrated raters, determining outcomes under established policies, and issuing or approving formal responses.
- Review and correct evaluator assignments, proficiency levels, and assessment records following reviews or changes in decisions.
- Monitor evaluator availability and workload distribution, adjust assignments, and coordinate candidate scheduling and result release with the Customer Engagement team.
- Respond to escalated questions about ASLPI protocols, policies, and scores, and refer accommodation requests, complaints, and potential compliance concerns to leadership as appropriate.
- Maintain accurate assessment records, databases, spreadsheets, tracking logs, and confidential electronic and physical filing systems in accordance with university policies.
- Prepare monthly and periodic operational reports and maintain assessment dashboards tracking turnaround times, evaluator agreement, re-ratings, score changes, and error rates.
- Support the Customer Engagement team in advising admissions offices, academic programs, faculty governance committees, and campus partners on ASLPI requirements, score interpretation, and policies.
- Support assessment validity and reliability initiatives by coordinating data collection, maintaining relevant datasets, and preparing materials and summaries for analysis.
- Apply university academic and employment policies and procedures to daily operations and identify potential compliance concerns for leadership.
- Monitor research and developments in ASL evaluation and language assessment and recommend improvements to ASLPI training, operations, and assessment practices.
- Establish and maintain positive, supportive working relationships with co-workers and supervisors.
- Demonstrate commitment to workplace belonging and participate in activities and workshops for continuous learning.
- Serve as a mandatory reporter under Title IX and complete Title IX training and other compliance requirements annually.
- Prioritize workplace safety, adhere to safety procedures and protocols, and promptly report safety hazards or incidents.
- Perform related and other duties as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
