Amenity Services Coordinator - OnSite

BETA Systems International • Washington, DC

5d • Onsite

About The Position

The Amenity Services Coordinator supports the planning and day-to-day coordination of shared amenities in a federal office building, including conference and meeting spaces, audio/visual support, and building event logistics. This position is contingent upon contract award. Hiring for this position will proceed only if BGMG receives the award.

Requirements

• Bachelor's degree, from an accredited institution
• 4 years of logistics, tenant services, concierge, audio/visual and technology support, or workplace services experience
• Experience coordinating multiple service providers on time-sensitive requests
• Strong documentation and customer service skills
• Working familiarity with conference room and event scheduling systems
• Ability to pass a federal security investigation for unescorted building access

Responsibilities

• Evaluate amenity spaces and services and collect requirements from building ownership and tenants
• Provide audio/visual, technology, and concierge support for conferences, meetings, and events
• Coordinate and schedule use of shared conference rooms, the hearing room, and the auditorium
• Monitor demand and capacity for shared amenity spaces on an ongoing basis
• Develop service descriptions, procedures, and tenant-facing guidance for amenity use
• Support development of performance measures for amenity services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level