Amenities Agent

The Broadmoor Hotel's Talent Acquisition Team•Colorado Springs, CO

21h•$17 - $21•Onsite

About The Position

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. Employees joining The Broadmoor can expect a fast-pace, team-oriented environment where you will be focused on providing an exemplary experience for guests. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of the Amenities team, you will be responsible for the set-up and delivery of all guest amenities. This team member is responsible for inventory, restocking, and maintaining of the Amenities work area. Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. As a luxury brand resort, our team members are committed to abiding by all Broadmoor policies, procedures, and safety guidelines to ensure we maintain the highest standard in the industry.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Valid Driver’s License required.
Any employee driving a Broadmoor vehicle must be 18 years or older
Enthusiastic, friendly, and energetic team member who works well with others
Strong interpersonal communication skills
Reasonable accommodations will be made for individuals with disabilities

Responsibilities

Inventory, restock and maintain Amenities work area.
Set up and deliver guest amenities to guest rooms
Perform clean-up of assigned area and equipment, including side work
Perform dish pick-ups of all types from guest halls and service areas
Maintain Amenity storeroom including: layout, security, equipment, and contents
Maintain complete knowledge of all amenities including the proper set-up and presentation in guest rooms
Maintain knowledge of room, equipment, supplies and amenities locations
Use company vehicle to transport products/supplies between buildings