Ambulatory Services Representative II - Kelsey Seybold Clinic - Springwoods Village
About The Position
Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together. Commits to collaborative interaction with patients to achieve excellent customer service and high levels of satisfaction. Demonstrates positive attitude and understands how this relates to creating a caring environment. Provides assistance to patients including answering questions and providing assistance to the patients directly or by referring them to the appropriate person/ department. Collects appropriate fees, co-pays, deductibles, and co-insurance amounts as determined and documented by the financial review personnel. Performs other duties as assigned by the site manager. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Requirements
- High school education or equivalent experience
- 1+ years of direct face to face customer service experience
- 1+ years of cash handling or collections experience
- 6+ months of experience in a customer facing role within a medical office, healthcare setting or other service related industry
- Extensive work experience within own function
Nice To Haves
- Bilingual
Responsibilities
- Responsible for checking in, scheduling appointments, answering billing questions and managing patient medical records for a clinic.
- Roles may vary based on the size of the clinic(s)
- Work is frequently completed without established procedures
- Works independently
- May act as a resource for others
- May coordinate others' activities
Benefits
- In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
