Ambulatory Services Administrative Assistant Full Time Days

East Tennessee Children's Hospital Association•Knoxville, TN

13d•Onsite

About The Position

Provides high-level administrative and clerical support to Ambulatory Services Directors and leadership team, ensuring smooth day-to-day operations, timely communication, and accurate record-keeping for all Ambulatory Services service lines.

Requirements

High School/GED required
Proficiency in MS Office 365 (Word, Excel, PowerPoint, Outlook)
Ability to set up and troubleshoot virtual meeting platforms (Teams, Zoom)
Excellent written and verbal communication skills
Strong organizational abilities with keen attention to detail
Ability to handle confidential information in accordance with HIPPA and organizational policy

Nice To Haves

Associates Degree in business, health administration or related field preferred
Two years administrative or office-support experience preferred
Health-care environment a plus
Familiarity with ERP/HRIS or purchasing systems (Workday experience a plus)

Responsibilities

Manage calendars, schedule meetings, prepare agendas, and record minutes for Ambulatory leadership committees.
Maintain electronic and hard-copy files for policies, contracts, vendor agreements, and regulatory documentation.
Process purchase orders, check requests, and expense reimbursements; track invoices and budget variances, including grant-funded purchases and hospital-based camps.
Arrange conference rooms, catering, and AV support (Teams) for Ambulatory Directors.
Maintain provider database to include expiration dates for licensure, DEA, hospital privileges, board certifications, MOC’s, and CME.
Maintain intranet home pages, Workday org charts, and updated provider rosters.
Order and maintain office supply stock.
Provide occasional after-hours support during accreditation surveys, critical go-lives, and camps.
Maintain and communicate reports including Unlocked Notes, APP co-sign reports, wRVU reporting/tracking, Denial Reports, and Monthly financials.
Coordinate and assist with delivery for off-main campus employee appreciation events and organizational needs.
Provide additional program support and perform other related duties as assigned.