Ambulatory Service Rep, Renal Clinic, 24 Hour, Days
About The Position
Performs a variety of complex administrative duties for patients needing routine or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assesses patient needs—including financial counseling, interpreter services, and social services—and refers patients to the appropriate person or area. Alerts providers to emergent patient care needs. This is a 24-hour-per-week position scheduled Monday through Friday, 8:30 a.m. to 5 p.m. The position is non-exempt and represented by SHARE (State Healthcare and Research Employees). The hiring range is $20.94–$29.27 based on a 40-hour full-time schedule; compensation for part-time or reduced schedules is prorated based on scheduled weekly hours and other stated factors. A signing bonus may be available; eligibility will be confirmed during the interview process.
Requirements
- High school diploma.
- Three years of related experience; this requirement is waived for candidates with an associate’s or bachelor’s degree.
- Ability to use specialized application software and computer systems.
- Ability to perform multiple functions and work under stressful situations.
- Professional behavior and excellent communication and human relations skills.
Nice To Haves
- Associate’s or bachelor’s degree.
- Knowledge of business office procedures and medical terminology or procedures.
Responsibilities
- Greet visitors and patients for scheduled or urgent care appointments and procedures.
- Confirm and verify patient demographic and insurance information.
- May collect patient co-payments upon arrival.
- Obtain patient or guardian signatures for treatment authorization and insurance/billing information.
- Assess patient needs, including financial counseling, interpreter services, and social services, and refer patients to the appropriate person or area.
- Alert providers to emergent patient care needs.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
