Ambulatory RN Manager - Park Cities

UT Southwestern Medical Center•Dallas, TX

About The Position

Works under the limited supervision of the department Chairman or Director to provide clinical and managerial functions within a general or specialized patient care area. The manager oversees daily clinical operations, staffing, budgets, personnel performance, and quality-focused patient care in an ambulatory setting. The role collaborates with the Medical Director, faculty, staff, Ambulatory Services, and other stakeholders to achieve strategic and operational objectives, including productivity, access, quality, and patient experience metrics. It may also provide direct patient care or function as a charge nurse as needed.

Requirements

Bachelor’s degree in nursing (BSN).
Graduate of an NLN-approved nursing program.
Five years of experience as a registered nurse.
Two years of management or supervisory experience.
Current Texas registered nurse (RN) license upon hire.
Ability to maintain current customer service, clinical, and technical skills through training programs and seminars.
Knowledge of and ability to develop and recommend departmental and institutional policies and procedures for patient care and operational management.
Ability to establish and manage an operating budget.
Ability to determine methods and approaches to problems.
Basic computer skills.
Excellent verbal and written communication skills.
Ability to coordinate patient care through frequent contact with physicians, residents, fellows, allied health personnel, and office support personnel.
Ability to communicate by telephone with patients, referring physicians, pharmaceutical representatives, vendors, and third-party payees.
Ability to stand for long periods and lift, push, and/or pull up to 50 pounds.
Ability to read, write, and perform mathematical calculations.

Responsibilities

Collaborate with the Medical Director, faculty, staff, and stakeholders to achieve Health System strategic and operational objectives.
Lead continuous performance improvement to provide safe, quality-focused patient care.
Manage daily clinical operations in accordance with Health System policies and guidelines.
Define and develop effective roles for licensed nursing personnel, technologists, and CMOAs involved in ambulatory patient care.
Meet financial goals, use resources appropriately and cost-effectively, identify efficiency or cost-saving ideas, and develop annual clinic capital and operational budgets.
Complete payroll editing at the end of payroll cycles and maintain attendance records.
Promote compliance with policies and procedures, the ANA Code of Ethics, nursing practice standards, and other regulatory requirements; review nursing assignments and revise them as needed.
Implement disciplinary interventions, including termination, as appropriate and consistent with policy.
Review schedules and staffing plans to ensure adequate daily coverage of patient care needs.
Interview candidates and make final hiring decisions for clinic nursing personnel; oversee new employee orientation.
Mentor staff, use coaching and counseling tools to evaluate performance improvement, and complete performance reviews and orientation evaluations.
Participate in identifying and resolving staff, physician, patient, and family complaints.
Provide direct patient care and/or perform charge duties as needed.
Teach and mentor nursing personnel and collaborate with nursing staff and Ambulatory Services to address educational needs.
Promote nursing personnel’s professional growth and participation in unit-based activities and appropriate patient care.
Perform duties involving patient or research-participant interactions and care, or the maintenance or handling of patient or human-subject research records, as applicable.
Perform other duties as assigned.

Benefits

PPO medical plan, available day one at no cost for full-time employee-only coverage
100% coverage for preventive healthcare with no copay
Paid Time Off, available day one
Retirement programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Paid holidays
On-site childcare