Ambulatory Practice Supervisor-Oncology Admin-MSC-FT/Day
About The Position
The Ambulatory Practice Supervisor is primarily responsible for managing the day-to-day frontend operations of an ambulatory practice. Working under the direction of the Cancer Center Administrator, the Ambulatory Practice Supervisor is responsible for implementing and maintaining MSHS policies and procedures related to front-end practice operations, including Patients First! service standards and staffing models. The Ambulatory Practice Supervisor is responsible for supervising the front-end staff in the Practice; and for performing any of the related roles as staffing contingencies requires. The Supervisor oversees the reception, checkout and clerical functions, handles scheduling issues as needed, addresses patient concerns, and participates in gathering information on customers perceptions and preferences.
Requirements
- Management of day-to-day frontend operations of an ambulatory practice.
- Implementation and maintenance of MSHS policies and procedures related to front-end practice operations.
- Supervision of front-end staff.
- Oversight of reception, checkout, and clerical functions.
- Handling of scheduling issues.
- Addressing patient concerns.
- Gathering information on customer perceptions and preferences.
Responsibilities
- Managing the day-to-day frontend operations of an ambulatory practice.
- Implementing and maintaining MSHS policies and procedures related to front-end practice operations, including Patients First! service standards and staffing models.
- Supervising the front-end staff in the Practice.
- Performing any of the related roles as staffing contingencies requires.
- Overseeing the reception, checkout and clerical functions.
- Handling scheduling issues as needed.
- Addressing patient concerns.
- Participating in gathering information on customers perceptions and preferences.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
