Ambulatory Pharmacist

Cencora • Dallas, TX

2d • Onsite

About The Position

Cencora is seeking a motivated, agile, customer-focused retail/ambulatory pharmacist to join its growing team. The role is based onsite inside Dallas Methodist Medical Center-Southwest Dallas, serving the health system community through the community pharmacy’s service lines. The pharmacist evaluates, prepares, verifies, and dispenses medications; supports medication reconciliation and continuity of care; consults with patients and organizational personnel; and helps oversee pharmacy operations, staff, quality, financial processes, and customer service. Previous retail pharmacy experience and bilingual ability are preferred. The position normally requires a Bachelor of Science degree or PharmD from an accredited school of pharmacy and a current, unrestricted pharmacist license through the appropriate state board of pharmacy.

The pharmacy operates Monday through Friday from 9:00 a.m. to 5:00 p.m., with rotating Saturdays from 9:00 a.m. to 2:00 p.m. It is closed Sundays and all major holidays.

Requirements

• Bachelor of Science degree or PharmD from an accredited School of Pharmacy.
• Current, unrestricted pharmacist license through the appropriate state board of pharmacy.
• Ability to communicate effectively orally and in writing.
• Ability to work quickly and accurately under time and volume constraints.
• Strong leadership skills.
• Strong interpersonal skills.
• Ability to resolve patient issues quickly and creatively to improve customer satisfaction.
• Familiarity with pharmaceutical products, services, and drug interactions.
• Strong organizational skills and attention to detail.
• Good analytical skills.
• Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.

Nice To Haves

• Previous retail pharmacy experience.
• Bilingual ability.

Responsibilities

• Evaluate, prepare, and dispense medications, verifying prescriptions according to professional standards, facility procedures, and state and federal legal requirements.
• Perform medication reconciliation when possible to support a seamless continuum of care upon patient discharge.
• Deliver excellent customer service and clinical care.
• Consult with patients about prescribed medications and supplies, including dosage, frequency, specialized requirements, and possible drug interactions.
• Answer patients’ questions and concerns about their medication therapy.
• Review and evaluate patients’ plans of care for therapeutic appropriateness.
• Help achieve ambulatory pharmacy business goals and metrics, including assisting with marketing events and promotions.
• Assist with fiscal management to optimize profits and control expenses, consulting with relevant managers and directors.
• Assist with pharmacy technician hiring, training, termination, and performance management.
• Monitor ambulatory pharmacy staff performance to ensure compliance with regulatory and organizational policies, practices, and approved dispensing processes.
• Help maintain and execute procedures for quality improvement, quality assurance, controlled-substance security, and record keeping.
• Submit, review, and handle adjudicated prescription claims; ensure reimbursement, co-pay, and related financials are appropriate, and follow up on inappropriate claims as needed.
• Establish, supervise, and maintain pricing tables, special tier pricing, and related pricing structures as needed.
• Recommend changes to managers to improve operating procedures and facilitate patient care.
• Verify prescriptions and provide technical guidance to pharmacy technicians.
• Respond promptly and appropriately to escalated patient inquiries, requests, and issues, and follow through to resolve outstanding concerns.
• Provide consultation on pharmacy and therapeutic matters to organizational personnel at various levels.
• Assist with daily reporting and pharmacy technician work-hour scheduling, including sick, vacation, personal, and holiday time, adjusting schedules as needed to maintain patient care.
• Supervise patient-profile and contact activities, ensuring information is updated as needed for insurance verification and regulatory compliance.
• Participate in departmental meetings and in-service training for pharmacy technicians.
• Collaborate with organizational personnel on quality, satisfaction, service excellence, and clinical care.
• Perform related duties as assigned.

Benefits

• Medical, dental, and vision care.
• Backup dependent care may be available.
• Adoption assistance.
• Infertility coverage and family-building support.
• Behavioral health solutions.
• Paid parental leave.
• Paid caregiver leave.
• Training programs and professional development resources.
• Mentorship programs.
• Employee resource groups.
• Volunteer activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level