Ambulatory Pharmacist

Cencora•Dallas, TX

18h•Onsite

About The Position

Cencora is seeking a motivated, agile, customer-focused retail/ambulatory pharmacist to join its growing team. The role is based onsite inside Dallas Methodist Medical Center-Southwest Dallas. The pharmacy is open Monday through Friday from 9:00 a.m. to 5:00 p.m., with rotating Saturday hours from 9:00 a.m. to 2:00 p.m.; it is closed Sundays and major holidays. Previous retail pharmacy experience and bilingual ability are preferred. The ideal candidate is customer-centric, able to multitask, accountable, agile, team-oriented, willing to learn, and receptive to feedback. The pharmacist evaluates, prepares, verifies, and dispenses medications; provides medication counseling and clinical support; and works to ensure continuity of care. The role also contributes to pharmacy operations, staff oversight, quality and regulatory compliance, financial and business objectives, and excellent patient service. Cencora provides compensation, benefits, and resources intended to support an inclusive culture and team members’ well-being. Benefits include traditional medical, dental, and vision care, along with resources that may include backup dependent care, adoption assistance, infertility coverage, family-building support, behavioral health solutions, paid parental leave, and paid caregiver leave. The company also offers training, professional development, mentorship programs, employee resource groups, and volunteer activities.

Requirements

Bachelor of Science degree or Pharm.D. degree from an accredited School of Pharmacy.
Current, unrestricted pharmacist license through the appropriate state board of pharmacy.
Ability to communicate effectively both orally and in writing.
Ability to work quickly and accurately under time and volume constraints.
Strong leadership skills.
Strong interpersonal skills.
Ability to resolve patient issues quickly and creatively to improve customer satisfaction.
Familiarity with pharmaceutical products, services, and drug interactions.
Strong organizational skills and attention to detail.
Good analytical skills.
Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.

Nice To Haves

Previous retail pharmacy experience.
Bilingual ability.

Responsibilities

Evaluate, prepare, and dispense medications, verifying prescriptions according to professional standards, facility procedures, and state and federal legal requirements.
Perform medication reconciliation when possible to support continuity of care for patients upon discharge.
Provide excellent customer service and clinical care.
Consult with patients about prescribed medications and supplies, including dosage, frequency, specialized requirements, and potential drug interactions.
Answer patients’ questions and concerns about their medication therapy.
Review and evaluate patients’ plans of care for therapeutic appropriateness.
Contribute to ambulatory pharmacy business goals and metrics, including assisting with marketing events and promotions.
Assist with fiscal management to optimize profits and control expenses, in consultation with relevant managers and directors.
Assist with pharmacy technician functions, including hiring, training, termination, and performance management.
Monitor pharmacy staff performance for compliance with regulatory and organizational policies, practices, and approved dispensing processes.
Help maintain and execute procedures for quality improvement, quality assurance, controlled-substance security, and record keeping.
Submit, review, and handle adjudicated prescription claims; assess reimbursement, copays, and related financials, and follow up on inappropriate claims when needed.
Establish, supervise, and maintain pricing tables, special tier pricing, and related pricing structures as needed.
Recommend operational improvements and ways to facilitate patient care to managers.
Verify prescriptions and provide technical guidance to pharmacy technicians.
Respond promptly and appropriately to escalated patient inquiries, requests, and issues, and follow through to resolve outstanding concerns.
Provide consultation on pharmacy and therapeutic matters to organizational personnel at various levels.
Assist with reviewing daily reports and pharmacy technician work-hour schedules, including leave, and adjust schedules to maintain optimal patient care.
Supervise patient profile and contact activities, ensuring records are updated as needed for insurance verification and regulatory compliance.
Participate in departmental meetings and in-service training for pharmacy technicians.
Collaborate with organizational personnel on quality, satisfaction, service excellence, and clinical care.
Perform related duties as assigned.