Ambulatory Pharmacist

Cencora • Town of Berlin, NY

10d • Onsite

About The Position

Cencora is seeking a motivated, agile, customer-focused retail/ambulatory pharmacist to join its community pharmacy team. The pharmacy provides several service lines to support the health-system community. The role is onsite at Dallas Methodist Medical Center-Southwest Dallas. Previous retail pharmacy experience and bilingual ability are preferred. The pharmacy operates Monday through Friday from 9:00 a.m. to 5:00 p.m., with rotating Saturdays from 9:00 a.m. to 2:00 p.m.; it is closed Sundays and major holidays.

The pharmacist evaluates, prepares, verifies, and dispenses medications in accordance with professional standards, facility procedures, and applicable state and federal requirements. The role includes counseling patients, supporting medication reconciliation and continuity of care, evaluating therapeutic appropriateness, overseeing pharmacy technicians and pharmacy operations, and contributing to quality, financial, service, and business goals.

The position normally requires a Bachelor of Science degree or Pharm.D. from an accredited school of pharmacy and a current, unrestricted pharmacist license through the appropriate state board. The pharmacist should communicate effectively, work quickly and accurately, demonstrate leadership and interpersonal skills, resolve patient issues, and be familiar with pharmaceutical products, services, and drug interactions. Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook is also required.

Requirements

• Bachelor of Science degree or Pharm.D. from an accredited school of pharmacy.
• Current, unrestricted pharmacist license through the appropriate state board of pharmacy.
• Ability to communicate effectively orally and in writing.
• Ability to work quickly and accurately under time and volume constraints.
• Strong leadership skills.
• Strong interpersonal skills.
• Ability to resolve patient issues quickly and creatively to improve customer satisfaction.
• Familiarity with pharmaceutical products, services, and drug interactions.
• Strong organizational skills and attention to detail.
• Good analytical skills.
• Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.

Nice To Haves

• Previous retail pharmacy experience.
• Bilingual ability.

Responsibilities

• Evaluate, prepare, and dispense medications, verifying prescriptions according to professional standards, facility procedures, and state and federal legal requirements.
• Perform medication reconciliation when possible to support a seamless continuum of care for patients upon discharge.
• Provide excellent customer service and clinical care.
• Counsel patients on prescribed medications and supplies, including dosage, frequency, specialized requirements, and potential drug interactions.
• Answer patients’ questions and address concerns about medication therapy.
• Review and evaluate patient care plans for therapeutic appropriateness.
• Help achieve ambulatory pharmacy business goals and metrics, including participating in marketing events and promotions.
• Assist with fiscal management to optimize profits and control expenses, consulting with relevant managers and directors.
• Assist with managing pharmacy technicians, including hiring, training, termination, and performance management.
• Monitor pharmacy staff performance for compliance with regulatory and organizational policies, practices, and approved dispensing processes.
• Maintain and execute procedures for quality improvement, quality assurance, controlled-substance security, and record keeping.
• Submit, review, and handle adjudicated prescription claims; verify reimbursement, co-pay, and related financial appropriateness and follow up on inappropriate claims as needed.
• Establish, supervise, and maintain pricing tables, special-tier pricing, and related pricing structures as needed.
• Recommend improvements to operating procedures and patient care to managers.
• Verify prescriptions and provide technical guidance to pharmacy technicians.
• Respond promptly and appropriately to escalated patient inquiries, requests, and issues, and follow through on outstanding concerns.
• Provide consultation on pharmacy and therapeutic matters to organizational personnel at various levels.
• Assist with reviewing daily reports and pharmacy technician work-hour schedules, including leave, and adjust schedules as needed to maintain patient care.
• Supervise patient profile and contact activities, ensuring records are updated as needed for insurance verification and regulatory compliance.
• Participate in departmental meetings and in-service training for pharmacy technicians.
• Collaborate with organizational personnel on quality, satisfaction, service excellence, and clinical care.
• Perform related duties as assigned.

Benefits

• Medical, dental, and vision care.
• Benefits and resources supporting physical, emotional, financial, and social wellness.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Training programs and professional development resources.
• Mentorship programs, employee resource groups, and volunteer activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level