Ambulatory Clinical Supervisor - Primary Care
About The Position
Oversee operations of an ambulatory care department; supervises employees directly and is responsible for solving most of the problems arising for assigned clinical team. Supervises and evaluates of clinical care team in collaboration with Practice Leader, including but not limited to staff development, daily staff assignment of patient care, ensuring adequate equipment and supplies inventory control, quality assessment and improvement, customer service strategies, assistance with performance evaluations, implementing Mercy Health operational plans, and intra- and inter-departmental communication as well as liaison with medical staff and sales representatives. Follows and supports Mercy Health professional nursing standards of care and Professional Practice Model and Shared Governance Structure and Processes. Direct reports include Registered Nurses and clinical support staff in assigned practice.
Requirements
- Graduate of an accredited school of nursing.
- Bachelors of Science in Nursing (BSN).
- Licensed Registered Nurse in the state of Michigan.
- Minimum of three years of nursing experience for similar patient populations.
- Progressive experience in healthcare including direct patient care, educating staff, supervising personnel, and problem-solving unit or organizational issues.
Nice To Haves
- Masters in Nursing.
- Certified in Specialty; as per specialty.
- Demonstrated ability to work productively and effectively within a complex environment.
- Demonstrated ability to handle multiple/changing priorities.
- Demonstrated ability to deal with stresses associated with a patient care environment such as emergencies, time pressures, varying patient emotions/attitudes/conditions.
Responsibilities
- Supervise operations of an ambulatory care department.
- Supervise employees directly and solve problems arising for assigned clinical team.
- Supervise and evaluate the clinical care team in collaboration with the Practice Leader.
- Manage staff development.
- Assign daily patient care to staff.
- Ensure adequate equipment and supplies inventory control.
- Implement quality assessment and improvement initiatives.
- Develop and implement customer service strategies.
- Assist with performance evaluations.
- Implement Mercy Health operational plans.
- Facilitate intra- and inter-departmental communication.
- Liaise with medical staff and sales representatives.
- Follow and support Mercy Health professional nursing standards of care and Professional Practice Model and Shared Governance Structure and Processes.
Benefits
- Equal Opportunity Employer status.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
