Ambulatory Care Tech-Outer Banks Hospital

ECU Health Medical Center•Nags Head, NC

About The Position

The Ambulatory Care Technician handles administrative tasks and performs diverse duties for the Emergency Department. The position also provides specific basic nursing care to patients under the direct supervision of nursing staff and the director. The technician works collaboratively with the healthcare team, communicates pertinent information, supports patient care and safety, and maintains an orderly, clean, and safe department environment.

Requirements

High school diploma or equivalent.
Successful completion of an EMT-Basic, EMT-Intermediate, or EMT-Paramedic program in North Carolina, with current certification.
Current American Heart Association BLS Healthcare Provider status upon hire.
Knowledge of computers and other office equipment.
Ability to manage numerous projects and set priorities.
Ability to maintain confidentiality.
Previous experience as a Nursing Assistant.
CPR certification.

Nice To Haves

American Heart Association PEARS certification is encouraged. PALS, ENPC, or NALS may substitute for PEARS for EMT-Intermediates and Paramedics.

Responsibilities

Follow departmental guidelines for absences and tardiness, comply with allotted break and meal times, collaborate with unit scheduling, help resolve staffing conflicts, and participate in temporary assignment measures.
Attend at least 75% of unit staff meetings and mandatory unit- or hospital-based in-services; participate in elective education and unit or hospital communities.
Collaborate with colleagues and healthcare team members; provide timely, pertinent, and accurate shift reports and communications; practice within professional standards and remain accountable for own practice.
Greet and direct patients, visitors, and staff courteously.
Follow infection-control and standard-precautions policies and procedures, respond appropriately to emergencies, and maintain an orderly, hazard-free work area.
Order and obtain unit supplies, use the phone system appropriately, and place laboratory, radiology, cardiopulmonary, consult, and dietary orders through the Healthspan system.
Identify patients needing a 12-lead EKG and obtain it promptly, within 10 minutes; prepare and transport specimens to the laboratory; maintain unit logs; assemble new charts and break down discharged or old charts accurately and promptly.
Keep department rooms stocked with appropriate supplies and perform daily glucometer quality-control checks.
Collect, report, and document data including vital signs, height, weight, intake and output, and orthostatic vital signs in a timely and accurate manner.
Perform delegated technical skills and comfort measures for patient care and hygiene, including feeding, bathing, elimination assistance, incontinence skin care, wound care, splinting, assistance with suturing, and heat or cold treatment.
Assist with patient admissions, discharges, and transfers as directed by the RN; escort, ambulate, position, and turn patients as delegated by the RN.
Support patient safety based on age and condition, follow patient-specific safety precautions, and collect, report, and document patient-safety data.
Answer call lights and report patient needs requiring intervention or documentation beyond the ACT's scope to the point-of-care RN.
Maintain a clean and safe environment and perform or assist with aseptic technique, isolation procedures, and infection-control measures.
Prepare and assist patients during examinations, procedures, and treatments, and assist physicians and RNs as needed.