Ambulatory Care Coordinator I

CoxHealthBranson, MO
Hybrid

About The Position

Ambulatory Care Coordinator I positions assist the care teams of CoxHealth (e.g. Population Health Services) by coordinating efforts related to our specialty and managed care populations. Position works under indirect supervision and works in both clinical and community-based settings. Responsibilities can include, but are not limited to, communicating directly with patients regarding open gaps in care (e.g. medication adherence, breast cancer screenings, colorectal cancer screenings), scheduling appointments, procurement and organization of resources (e.g. medications, financial assistance, ambulatory formulary) and assessing social determinants of health. Must be team-oriented and have strong leadership, communication, problem-solving, and organizational skills.

Requirements

  • Bachelor's Degree in Health/Human Services related field OR 8 years' related experience
  • 1 year customer service experience
  • Ability to navigate and properly utilize the electronic medical record, Microsoft Office products (e.g. Excel), and payer provided platforms
  • Detail oriented, with excellent organizational skills and the ability to prioritize reports and data management
  • Ability to manage multiple tasks concurrently
  • Excellent communication skills required, with ability to interact with patients, clinic staff, and team members in a professional and courteous manner

Nice To Haves

  • One year prior experience with clinic operations

Responsibilities

  • Communicating directly with patients regarding open gaps in care (e.g. medication adherence, breast cancer screenings, colorectal cancer screenings)
  • Scheduling appointments
  • Procurement and organization of resources (e.g. medications, financial assistance, ambulatory formulary)
  • Assessing social determinants of health

Benefits

  • Medical
  • Vision
  • Dental
  • Retirement with Employer Match and more (20+ hrs/week)
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