Ambulatory Care Assistant: Digestive Health Clinic
About The Position
The Ambulatory Care Assistant (ACA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients, physicians, referring physicians, non-licensed and licensed staff in the Clinic. The ACA assists with non-clinical tasks required to ensure smooth patient access and flow including scheduling patients for follow up office visits, imaging and lab work, preparation of appropriate chart elements, and escorting patient to room and collecting vital signs and patient information. May perform blood draw with phlebotomy certification. Assists physician with tasks such as removing bandages, collection of samples not requiring sterile procedures, and other non-sterile tasks. Stocks and organizes exam rooms and assists with storage of medical supplies. This position also handles the pre-authorization process and acts as a liaison between the providers and patient. The ACA works collaboratively with clinical staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date. The ACA provides updates to the clinic staff and patients on timing ensuring patient flow. Performs other duties as assigned. Employee Health Services: The EHS ACA duties do not include the pre-authorization process or setting up surgery dates. The EHS ACA works with the Worker’s Compensation Case manager and the RNs to communicate with the Employee with respect to testing, treatment options, and referring physician offices. The EHS ACA works under the supervision of the RN.
Requirements
- Phlebotomy certification (if performing blood draws)
Responsibilities
- Maintaining a highly professional environment
- Ensuring a collaborative relationship with patients, physicians, referring physicians, non-licensed and licensed staff in the Clinic
- Assisting with non-clinical tasks required to ensure smooth patient access and flow
- Scheduling patients for follow up office visits, imaging and lab work
- Preparation of appropriate chart elements
- Escorting patient to room and collecting vital signs and patient information
- Performing blood draw with phlebotomy certification
- Assisting physician with tasks such as removing bandages, collection of samples not requiring sterile procedures, and other non-sterile tasks
- Stocking and organizing exam rooms
- Assisting with storage of medical supplies
- Handling the pre-authorization process and acting as a liaison between the providers and patient
- Working collaboratively with clinical staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date
- Providing updates to the clinic staff and patients on timing ensuring patient flow
- Performing other duties as assigned
- Working with the Worker’s Compensation Case manager and the RNs to communicate with the Employee with respect to testing, treatment options, and referring physician offices (EHS ACA)
- Working under the supervision of the RN (EHS ACA)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
