Ambulatory Analyst

Avispa Technology•San Francisco, CA

3d•Remote

About The Position

A leading medical institution seeks an Ambulatory Analyst to design, build, test, and implement Epic ambulatory clinical application systems that support clinical users across its health system. The position works with other Epic application teams and clinical and business operations to enhance and maintain the Epic electronic health record. The analyst supports users by applying knowledge of clinical processes, documentation needs, workflows, and clinical practice standards when adapting software, and collaborates with clinicians to create or adapt written protocols. The role also prepares detailed specifications covering clinical processes, information flow, and risk and impact analysis; provides troubleshooting and maintenance support; and serves as a technical resource to senior staff and managers. The assignment is remote, Monday to Friday, 8:00 AM to 5:00 PM PST, for 40 hours per week, for three months.

Requirements

3–5 years of Epic build and application experience.
Epic Ambulatory (EpiCare) certification.
Broad and/or in-depth knowledge of 1–2 clinical application specialty areas, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
Strong analytical, documentation, and reporting skills.
Ability to design and execute tests, analyze system performance data, and produce substantive reports.

Responsibilities

Design, build, test, and implement clinical application systems.
Work with other Epic application teams and clinical and business operations to enhance and maintain the Epic electronic health record.
Support clinical users by applying knowledge of clinical processes, documentation needs, workflows, and clinical practice standards when adapting software.
Work with clinicians to create or adapt written protocols.
Prepare detailed specifications covering clinical processes, information flow, and risk and impact analysis.
Provide customer service, troubleshooting, and maintenance support; track issues, follow up as appropriate, and diagnose problems to develop, test, and implement effective solutions.
Serve as a technical resource to senior staff and managers on functionality, efficiency, cost-effectiveness, policy, and performance.
Support users across medical center, children's hospital, campus, and community partner locations.