Ambulatory Access Optimization Specialist

TEKsystems•Westerville, OH

12d•Hybrid

About The Position

TEKsystems is hiring for an Ambulatory Access Optimization Specialist to support a local healthcare client in a hybrid environment (2 days onsite/week). Candidates must be based in the Columbus, Ohio area to support a mix of onsite collaboration and remote work. This role is focused on enhancing how patients access care by evaluating scheduling, registration, and referral workflows to identify inefficiencies, reduce delays, and create a more seamless patient experience from initial contact through appointment completion. The specialist will work cross-functionally with operations, front-office staff, and IT teams to implement workflow improvements, standardize processes, and support system updates that increase access, throughput, and overall operational efficiency. This is a contract-to-hire opportunity, providing a clear path to full-time employment. Upon conversion, candidates will have the opportunity to obtain Epic module certifications and continue growing within access optimization initiatives.

Requirements

Solutions-oriented professionals.
Experience collaborating with end users.
Passion for improving patient access within EMR systems.
Hands-on experience working with patient access workflows (scheduling, registration, and referrals).
Understanding of how to optimize patient access processes.
Strong communication skills.
Ability to partner across front-office, operations, and IT teams.
Motivation to drive meaningful improvements.
Candidates must be based in the Columbus, Ohio area.

Nice To Haves

Experience with EMR systems.

Responsibilities

Evaluating scheduling, registration, and referral workflows to identify inefficiencies, reduce delays, and create a more seamless patient experience.
Working cross-functionally with operations, front-office staff, and IT teams to implement workflow improvements.
Standardizing processes.
Supporting system updates that increase access, throughput, and overall operational efficiency.
Implementing workflow improvements.
Obtaining Epic module certifications (upon conversion).
Continuing to grow within access optimization initiatives (upon conversion).