Ambassador
About The Position
Jeni’s Splendid Ice Creams is seeking part-time Ambassadors to join its Short North scoop shop team in Columbus. Ambassadors are front-line crew members who serve customers and help keep the shop running. They scoop and serve ice cream, make waffle products, operate the register, clean the shop, change ice cream buckets, and perform related tasks. The role offers an opportunity to gain real-world business and entrepreneurship experience in a service-oriented environment, with opportunities for growth within the company. Ambassadors are expected to provide consistent, world-class customer service and contribute to their shop team and community. The position requires availability for weekends and late nights past 11 p.m. In Columbus, estimated average hourly earnings are $20.11, based on the 2026 base pay rate and the 2025 hourly tip average; actual tips may vary. In Ohio, if an Ambassador’s average hourly earnings are below $16 in a two-week pay period, Jeni’s will add the difference to bring the average to $16 per hour for that pay period.
Requirements
- Show passion for community and attention to detail.
- Be willing to clean frequently.
- Have the stamina to serve customers in long lines and work in a fast-paced environment.
- Be familiar with what distinguishes Jeni’s Splendid Ice Creams and able to explain it to customers consistently.
- Be available to work weekends and late nights past 11 p.m.
- Be reliable, punctual, and ready to work hard for every shift.
- Be committed to the well-being of the shop team, community, and surrounding environment.
Nice To Haves
- Interest in developing a career or transitioning to a new city may offer opportunities to learn, grow, and explore within the company.
Responsibilities
- Scoop and serve ice cream to customers.
- Make waffle products.
- Operate the register.
- Keep the shop clean.
- Change out buckets of ice cream.
- Perform other important, related shop tasks.
- Provide consistent, world-class service to every customer.
- Contribute to the well-being of the shop team and community.
Benefits
- Opportunities for growth within a growing company.
- Competitive compensation.
- Opportunity to gain real-world business and entrepreneurship experience.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
