Ambassador - Remote - Orange, CA

Alignment Health • Orange, CA

1d • $41,600 - $57,600 • Remote

About The Position

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. This position is remote in Orange, CA. The Ambassador at Alignment Health serves as an invaluable aid in helping consumers and members understand the company, its value propositions as well as its unique benefits and services. Assists the Sales and Community Outreach Representatives at community events and activities, sales meetings, and member meetings, where they talk about Alignment’s products and programs and introduce the target audience to Alignment’s unique value proposition. Assists the Sales and Community Outreach Representatives in creating brand awareness, generating leads, and driving plan enrollment. Acts as the "face" of the Alignment brand whether representing Alignment at a formal event, or just talking to people when out in the general public. Acts as an influencer in their communities, establishing networks and relationships to market the brand via word-of-mouth marketing (i.e., referring friends, neighbors, family, aligning with Senior community groups, etc.).

Requirements

• Minimum 1 customer service skills speaking to people in groups of 10 or more.
• High School Diploma or GED. Bachelor's degree or four years additional experience in lieu of education.
• Knowledge of Alignment’s mission and values, benefits, services, and programs
• Knowledge of and connections to the local community
• Comfortable speaking to a diverse audience in a group or individual setting.
• Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
• Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
• Ability to perform mathematical calculations and calculate simple statistics correctly
• Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution.
• Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
• Valid driver’s license and automobile insurance required.

Nice To Haves

• Prior Healthcare or insurance industry experience.
• MBA
• Bi-lingual

Responsibilities

• Has a baseline knowledge of Alignment’s vision and mission as well as benefits, services, and programs.
• Acts comfortable with face-to-face and virtual interactions.
• Assists the Sales and Community Outreach Representatives at various community events and activities by following and adhering to event expectations, timelines and protocols.
• Supports efforts of the Sales and Community Outreach Representatives by fostering a sense of goodwill toward Alignment among prospective member and members who may have question about the plan.
• Conducts outbound phone calls to welcome new members to Alignment as directed by management and may utilize an approved script by which to communicate with members.
• May be assigned to distribute marketing flyers to approved locations as directed by management.
• May be assigned to defined territories to support Sales and Community Outreach Representatives.
• Other duties as assigned.

Benefits

• Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED