Amazon Operations Specialist (Inventory, Listings & Account Operations)

HireHawk

About The Position

We are looking for a highly analytical and detail-oriented Amazon Operations Specialist to support the Brand Operations Manager in Seller Central operations, with a focus on inventory planning, listing optimization, account health management, and operational execution. This role will help drive organic growth through strong data-backed support across Amazon marketplaces. This role is designed to support the Brand Operations Manager on executional and operational tasks Strategic direction, final decision-making, and business ownership remain with the Brand Operations Manager

Requirements

Minimum 3+ years experience supporting Amazon Seller Central operations
Strong background in listing optimization and keyword research
Hands-on experience with Helium 10, Data Dive, Keepa, or similar tools
Solid understanding of Amazon SEO, ranking factors, and content optimization
Experience in inventory planning and FBA operations
Strong analytical and problem-solving skills
Advanced Excel or Google Sheets proficiency

Nice To Haves

Knowledge of A+ Content optimization and conversion improvement strategies
Familiarity with product launches and ranking support strategies
Experience monitoring Buy Box, pricing, reviews, and reimbursement claims within Seller Central

Responsibilities

Support the Brand Operations Manager in monitoring inventory levels to help maintain optimal weeks of cover and prevent stockouts or overstock
Assist with replenishment planning based on sales velocity, seasonality, and forecast guidance from the Brand Operations Manager
Monitor aged inventory and support actions to reduce long-term storage fees
Coordinate with supply chain and warehouse teams to help ensure timely inbound shipments
Support listing optimization including titles, bullet points, backend search terms, and A+ content using Helium 10, Data Dive, and other keyword research tools
Conduct keyword research based on search volume, ranking difficulty, and competitor gaps
Assist with ASIN-level analysis to identify opportunities to improve traffic and conversion
Support testing and refinement of listings to improve organic ranking, CTR, and CVR
Help ensure keyword distribution across listings follows SEO best practices and avoids duplication
Support creative requests, and A/B testing initiatives for listing content, images, and other conversion focused elements
Monitor keyword ranking and search term performance and share findings with the Brand Operations Manager
Support day-to-day Seller Central operations including listings, inventory, and account monitoring
Help resolve listing suppressions, stranded inventory, and catalog issues
Handle and escalate Seller Central cases for operational and compliance-related issues as needed
Monitor Buy Box status and external pricing to identify issues that may affect sales performance or Buy Box ownership
Monitor customer reviews and ratings and flag recurring feedback themes that may require action
Support audits of FBA shipments, fees, and discrepancies
File and track Amazon reimbursement claims for lost, damaged, or missing inventory
Monitor inbound shipments and help investigate receiving issues
Support analysis of ASIN-level performance including sales trends, sessions, conversion rate, contribution margin, and inventory flow
Prepare daily, weekly, and monthly reports to identify performance gaps and opportunities
Provide actionable operational insights to support listing and inventory performance
Monitor competitor listings, pricing, and keyword strategies using tools like Helium 10 and Keepa
Track Best Seller Rank and category trends
Identify market gaps and share recommendations with the Brand Operations Manager to improve listing positioning
Work closely with the Brand Operations Manager, marketing, creative, and supply chain teams
Support product launches, listing updates, and international expansion efforts
Coordinate with design teams for A+ content and image optimization needs