Amazon Channel Manager

VLink•Tonawanda, NY

2h•Onsite

About The Position

We are looking for an experienced Amazon Channel Manager who thrives in a fast-paced, data-driven environment and has a proven track record of growing Amazon marketplace sales while maintaining exceptional account health. The ideal candidate will have hands-on experience managing high-SKU Amazon Seller Central accounts, optimizing product listings, driving advertising performance, and collaborating across multiple departments to maximize revenue, profitability, and customer satisfaction.

Requirements

2+ years of hands-on experience managing Amazon Seller Central accounts.
2+ years of experience in an eCommerce or digital marketplace environment.
Proven experience managing Amazon account health, performance metrics, compliance, and policy requirements.
Experience managing large product catalogs with high SKU counts in a B2C environment.
Strong experience creating and optimizing Amazon product listings, A+ Content, Brand Stores, and enhanced product pages.
Solid understanding of Amazon SEO, keyword research, and product content optimization.
Experience developing marketplace growth strategies using sales data, analytics, and competitive research.
Experience managing or collaborating on Amazon Advertising campaigns.
Strong analytical skills with the ability to interpret marketplace data and make data-driven business decisions.
Experience working with ERP or CRM systems; NetSuite experience is a plus.
Proficiency with Microsoft Excel, Word, and Outlook.
Excellent organizational, communication, and project management skills.
Ability to adapt quickly to changing Amazon policies, marketplace trends, and business priorities.
Experience working cross-functionally with Marketing, Purchasing, Operations, and Customer Service teams.
Self-motivated with the ability to manage multiple priorities while working independently and as part of a collaborative team.

Nice To Haves

Adobe Photoshop, basic HTML, webpage creation, or digital merchandising experience is a plus.

Responsibilities

Own the day-to-day management and growth of the company's Amazon Seller Central marketplace.
Monitor and maintain Amazon account health, ensuring performance metrics consistently meet or exceed Amazon standards.
Investigate account issues, customer disputes, policy violations, and intellectual property claims while developing and submitting Plans of Action when necessary.
Create, optimize, and maintain product listings, A+ Content, Brand Stores, and enhanced product pages to maximize visibility and conversion.
Conduct keyword research and implement SEO best practices to improve organic rankings and product discoverability.
Partner with Content Specialists to launch new products and continuously improve existing listings.
Develop and execute marketplace growth strategies by analyzing sales trends, customer behavior, and competitive activity.
Work closely with Amazon Advertising representatives to improve campaign performance, return on ad spend, and overall profitability.
Evaluate pricing strategies, competitive positioning, and new product opportunities to drive revenue growth.
Recommend products for Fulfillment by Amazon (FBA) while maintaining targeted profit margins.
Monitor inventory levels, coordinate replenishment activities, and ensure products remain in stock across Amazon fulfillment centers.
Collaborate with Purchasing, Operations, and Quality teams to maintain product availability, regulatory compliance, and product quality standards.
Prepare monthly business reviews for leadership highlighting marketplace performance, key metrics, growth opportunities, and strategic initiatives.
Lead and provide direction to support specialists responsible for daily marketplace operations while fostering collaboration, accountability, and continuous improvement.
Support cross-functional eCommerce initiatives and contribute to the ongoing success of the digital commerce team.