Amaya Host - Part Time

AccorHotel • San Diego, CA

3h • Onsite

About The Position

The Host will greet and assist guests in a positive, polite and professional manner. They will also maintain a proactive approach to solving any guest’s questions or problems. The Host will anticipate guests’ needs, and respond appropriately with a sense of urgency.
Job responsibilities include; although are not limited to:
Display a congenial appearance and is well groomed at all times.
Communicate all reservations and guest comments to management and servers.
Welcoming guests to the restaurant.
Coordinating the seating of guests and managing reservations.
Answer all phone calls received at the hostess stand.
Maintain cleanliness and organization of hostess stand and entryway.
Oversee maintenance of all Reservation and Hostess equipment, software and supplies.
Communication of guest profile and expectations is essential to relay forward to servers and management.
Perform general clerical tasks including utilization of Open Table.

Requirements

• Food Handlers Card required.
• High School graduate
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written
• Must possess basic math skills and the ability to use a calculator.
• Must possess basic computer skills.
• Ability to solve problems and make rational decisions.
• Knowledge of Restaurant operations, its services, and facilities.
• Must have superior guest service abilities as well as a complete understanding of California serving guidelines.

Responsibilities

• Display a congenial appearance and is well groomed at all times.
• Communicate all reservations and guest comments to management and servers.
• Welcoming guests to the restaurant.
• Coordinating the seating of guests and managing reservations.
• Answer all phone calls received at the hostess stand.
• Maintain cleanliness and organization of hostess stand and entryway.
• Oversee maintenance of all Reservation and Hostess equipment, software and supplies.
• Communication of guest profile and expectations is essential to relay forward to servers and management.
• Perform general clerical tasks including utilization of Open Table.

Benefits

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities.
• complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED