Host Part-Time
About The Position
Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Chophouse Host to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Host it will be your responsibility to tailor the Chophouse experience to each guest providing food and beverage services in a friendly, courteous, timely, and professional manner resulting in a superior level of guest satisfaction. Connected to the newly expanded Baird Center, the Hilton Milwaukee is Milwaukee’s largest hotel. Built in 1927 as the Schroeder Hotel, the Hilton Milwaukee offers 729 well-appointed guest rooms and over 34,000 square feet of meeting and event space. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.
Requirements
- Prior food, beverage, cash handling and hospitality experience preferred.
- Innate desire to serve and ability to maintain service and departmental standards.
- Basic knowledge of food & beverage preparation, service standards, guest relations, and etiquette.
- Learn table settings, service ware, and menu items.
- Proficient in English for menu comprehension, recording orders, and guest communication.
- Recall and promote menu items.
- Maintain professional demeanor and clean uniform.
Responsibilities
- Greet guests and explain specials & promotions.
- Record and input guest orders into the Point of Sale system.
- Verbally communicate to server the table number sat and the number of guests.
- Escort guests to tables, hand them menus, wine list, and inform guests of specials.
- Collect payment, thank guests, and invite them to return.
- Complete side work and cleaning tasks including restocking and replenishing condiments.
- Maintain self-banking procedures.
- Perform additional duties as assigned by the Manager.
Benefits
- A free, well-balanced meal every shift
- Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- Free parking
- “Two for one” movie theater coupons at Marcus Theatres
- Ability to grow your career and transfer from one property to another while maintaining your service with the company
- Early wage access
- Paid time off
- Medical, dental, and vision insurance (offered after 30 days of employment)
- company-paid life insurance
- employee assistance program offer
- 401k with employer match
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
