AM Server

TPG Hotels & Resorts•Alexandria, VA

18h•Onsite

About The Position

Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. Responsible for greeting every guest with a smile and positive attitude, preparing and presenting items, organizing and maintaining a clean service area, cleaning tables and area, and following all health codes. Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people. Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner. Assist with setting tables and rearranging tables to accommodate larger parties. Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis. Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area. Follow all applicable Company Standard Operating Procedures.

Requirements

High School diploma /Secondary qualification or equivalent
Experience with Marriott standards
Ability to perform the following: All associates must maintain a neat, clean and well-groomed appearance per Company Standards
Regular attendance in conformance with the standards
Ability to work a flexible schedule including nights, weekends and/or holidays
Upon employment, all associates are required to fully comply with the Company’s rules and regulations for the safe and effective operation of the hotel facilities
Strong communication skills are essential when interacting with guests and employees
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit
Problem-solving, reasoning, motivating, and training abilities are often used

Nice To Haves

Being passionate about people and service

Responsibilities

Prepare and present items
Organize and maintain a clean service area
Clean tables and area
Follow all health codes
Greet every guest with a smile and positive attitude
Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner
Assist with setting tables and rearranging tables to accommodate larger parties
Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis
Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area
Follow all applicable Company Standard Operating Procedures