AM Server

Four Seasons Hotels and ResortsSanta Fe, NM
Onsite

About The Position

Four Seasons Resort Rancho Encantado Santa Fe is seeking a hardworking and driven individual for our Terra team- a server who infuses enthusiasm into everything they do and shares our passion for service excellence! We are looking for a genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with others. The ideal candidate demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience. A collaborative team player who actively supports and encourages colleagues to achieve shared success is essential.

Requirements

  • 2+ years of experience as a high-end restaurant server/restaurant service or related work
  • Strong F&B knowledge
  • Flexible schedule- availability to work weekends and holidays
  • Current New Mexico Food Handler and Alcohol Server certifications
  • Ability to stand and move around the restaurant area for the entire shift
  • Ability to lift and carry up to 30lbs.
  • US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location.

Responsibilities

  • Deliver knowledgeable, engaging service with a full understanding of all food and beverage offerings, confidently sharing ingredient details and providing articulate, enticing menu descriptions
  • Continuously expand your knowledge of cuisine, wine, and beverage products to enhance the guest experience
  • Support the Terra team by completing side work, greeting and seating guests when the host/ess is unavailable, taking reservations, and operating the MICROS point‑of‑sale system
  • Maintain full awareness and presence on the floor, anticipating guest needs and responding promptly and appropriately to any concerns or requests
  • Accurately close guest checks; process cash and credit card payments; and properly handle voids, corrections, and complimentary items in accordance with Four Seasons policies

Benefits

  • Free and discounted stays at 135 Four Seasons locations worldwide
  • Global growth opportunities
  • Food & beverage and spa discounts
  • Free employee meals
  • Complimentary employee parking
  • Comprehensive training & development
  • Medical benefits, including parental leave
  • 401(k) Retirement Plan
  • PTO + sick leave pay
  • A culture that breeds success and rewards
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