AM Server | Neenah Doubletree

SHANER•Neenah, WI

1d•Onsite

About The Position

The AM Server position at the DoubleTree by Hilton Neenah, managed by Shaner Hotels, involves taking orders, preparing, and serving alcoholic and non-alcoholic beverages and meals to guests courteously and efficiently. This role requires maintaining food and beverage safety and quality according to hotel, Shaner, and Franchise specifications. The server will also be responsible for maintaining stock and cleanliness of the outlet and equipment, responding to guest issues related to the department, and ensuring communication with management and staff. Other duties as assigned.

Requirements

Minimum one year of experience in the Restaurant / Food and Beverage field.
Minimum state age requirement to serve alcoholic beverages.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent.
Ability to accurately compute basic mathematical calculations.

Nice To Haves

ServSafe and/or food safety training a plus.
Familiarity with food and beverage cost controls.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

Take orders, prepare, and serve alcoholic, non-alcoholic beverages and meals to guests, courteously and efficiently according to hotel specifications.
Maintain stock/supplies and cleanliness of outlet and equipment.
Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
Maintains and abides by standards and procedures for operations and safe working conditions in the department.
Responsible for responding and handling guest related issues pertaining to the department.
Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
Other duties as assigned.