Full Time AM Receptionist

PACS

2d•Onsite

About The Position

The primary purpose of this job position is to attend to and greet visitors and answer telephone calls. This role is limited to clerical duties only and is located within the Reception/Administrative area. This position has no clinical involvement or duties of any kind. The company, East Bay Post Acute, is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. They bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. They focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture. They celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

Must possess, as a minimum, a high school diploma or GED.
Basic knowledge of Microsoft Suite products.
Basic knowledge of clerical functions.
Basic knowledge of multiline phone system.

Nice To Haves

Previous administrative or receptionist experience preferred.

Responsibilities

Provide general administrative and clerical support.
Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
Answer telephone calls and take messages or forward calls.
Check visitors in and direct or escort them to specific destinations.
Inform other employees of visitors’ arrivals and cancellations.
Maintain visitor sign-in log.
Handle incoming and outgoing mail.
Schedule appointments and maintain meeting room bookings.
Maintain and tidy the reception area.
Perform other duties as assigned.
Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.