AM Parts Specialist

Federal Mfg•Holland, MI

10d•Onsite

About The Position

Fogg Filler is seeking a talented AM Parts Specialist. The position is responsible for handling all details involving Fogg Filler Company customers for after-market parts requirements. Work in parts order fulfillment assisting the parts manager. Works with Fogg customers to determine the correct parts needed. Coordinates and project manage large scale projects through the engineering and production processes. Enter accurate parts information into our computer system to process customers’ quotes/orders. Updates and maintains customers engineering files to ensure accurate information for future inquires. Take customer phone calls and e-mails for Fogg machinery parts requests. Provide project quotes for customer requests in a timely manner and follow up. Maintain positive relationships with existing customers. Other duties as needed.

Requirements

Self-motivated with good organizational skills.
Positive attitude and good customer service skills.
Excellent communication skills and willingness to learn.
Ability to lift 50 pounds.
Good computer skills including knowledge of word processing, data analysis, and spreadsheet applications.
Legible handwriting.
Ability to work in a team-oriented environment.
Strong focus on detail and documentation.

Responsibilities

Handle all details involving Fogg Filler Company customers for after-market parts requirements.
Assist the parts manager with parts order fulfillment.
Determine correct parts needed for Fogg customers.
Coordinate and project manage large scale projects through the engineering and production processes.
Enter accurate parts information into the computer system to process customer quotes/orders.
Update and maintain customer engineering files for accurate future inquiries.
Take customer phone calls and emails for Fogg machinery parts requests.
Provide timely project quotes for customer requests and follow up.
Maintain positive relationships with existing customers.
Perform other duties as needed.