AM Onsite Admin
About The Position
Essential Job Functions The ideal candidate should be able to develop a strong relationship with the customer contacts and gain their trust as a member of the Hub team supporting their business while on site in the customer’s office. Duties to include: Answering general customer questions Communicating customer needs to the rest of the team in the Hub office Providing shipment status updates upon request Appointment scheduling Paperwork retrieval on delivered shipments Finalizing shipment data for invoicing. Additional duties that may be required to support the customer on site in their office.
Requirements
- 5-10 years in a transportation or shipping related position preferred
- 2 years in a customer service related position
- General knowledge of LTL, TL, and IML mode of transportation
- Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word
- Highly effective communication, both verbal and written
- Attention to detail, organizational skills, and customer focused
Responsibilities
- Answering general customer questions
- Communicating customer needs to the rest of the team in the Hub office
- Providing shipment status updates upon request
- Appointment scheduling
- Paperwork retrieval on delivered shipments
- Finalizing shipment data for invoicing
- Additional duties that may be required to support the customer on site in their office
Benefits
- Medical
- Dental
- Vision
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Life & AD&D Insurance
- Disability
- Paid Time Off
- Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
