AM Floor Houseperson

Horseshoe Bay Resort • Phoenix, AZ

1d

About The Position

Support Room Attendants by delivering linens, towels, amenities, and supplies
in a timely manner
Maintain cleanliness and organization of housekeeping storage areas, closets,
and service corridors
Remove soiled linens, trash, and recyclables from guest room floors and
public areas
Clean and maintain public spaces, including lobbies, hallways, elevators,
restrooms, and back-of-house areas
Assist with deep cleaning projects, including carpet care, floor care, and
special assignments
Respond promptly to guest and housekeeping requests, including additional
supplies or service needs
Ensure housekeeping carts and storage areas are properly stocked at all times
Report maintenance issues, safety hazards, or lost and found items according
to hotel procedures
Support laundry operations as needed, including transporting linens to and
from laundry areas
Follow all Hilton safety, cleanliness, and brand standards consistently

Requirements

• Previous housekeeping or hotel experience preferred, but not required
• Ability to work in a fast-paced, team-oriented environment
• Strong attention to detail and commitment to cleanliness standards
• Ability to lift, push, and pull up to 50 lbs and remain on feet for extended periods
• Flexible schedule, including weekends, holidays, and evenings
• Basic communication skills in English

Responsibilities

• Delivering linens, towels, amenities, and supplies to support Room Attendants
• Maintaining cleanliness and organization of housekeeping storage areas, closets, and service corridors
• Removing soiled linens, trash, and recyclables from guest room floors and public areas
• Cleaning and maintaining public spaces, including lobbies, hallways, elevators, restrooms, and back-of-house areas
• Assisting with deep cleaning projects, including carpet care, floor care, and special assignments
• Responding to guest and housekeeping requests
• Ensuring housekeeping carts and storage areas are properly stocked
• Reporting maintenance issues, safety hazards, or lost and found items
• Supporting laundry operations
• Following all Hilton safety, cleanliness, and brand standards

Benefits

• A people-first culture with a strong focus on associate engagement, recognition, and development through Crescent Hotels & Resorts
• Career growth opportunities across a diverse portfolio of hotels and resorts nationwide
• Competitive pay and comprehensive benefits package
• Ongoing training and development programs to support your career advancement
• A collaborative and inclusive work environment where your contributions are valued
• The opportunity to be part of a globally recognized hospitality brand, Hilton

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees