PM Floor Houseperson

Horseshoe Bay Resort • Bloomfield Hills, MI

5h • Onsite

About The Position

Assure cleanliness of guest floor corridors, foyers, stairwells, and public vending areas, and assist room attendants in order to maintain Crescent’s high standards of quality. Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Requirements

• Maintain professional demeanor at all times.
• Treat all guests and associates with courtesy and respect.
• Adhere to hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
• Meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.
• Be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones.
• Have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Responsibilities

• Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
• Empty room attendants carts of soiled linen and trash.
• Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
• Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
• Flip mattresses and move furniture as assigned by supervisor.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed